Ken Pollock Volvo Cars

They really do truly care about you! I could not be happier with our experience at Ken Pollock Volvo. I was in the market for a new vehicle - my husband and I had done our research on whi I could not be happier with our experience at Ken Pollock Volvo. I was in the market for a new vehicle - my husband and I had done our research on which ones would be safest, most reliable, etc., and we came across a 2016 GMC Terrain that happened to be at this dealership. They were able to get us in for a test drive the next day, and we made the trip over three different counties to go see it. I absolutely fell in love with it the moment I hit the gas pedal. Joe was a personable, down-to-earth guy who was determined to find what was best for me, not the amount of money we wanted to spend. The employees here are most concerned with what vehicle makes you happiest and feel the most comfortable in. The numbers will fall into place. They will take all the time you need to make sure you're getting the best deal and the best customer service. I would absolutely recommend them to anyone looking for a new vehicle with friendly employees to help you find it, it's absolutely worth it. Thank you to Joe and all the employees there for the wonderful customer experience and the amazing vehicle! More

1st time Volvo purchase Ken Pollock Volvo was fabulous to deal with and Shawneece was great to work with. She went above and beyond, answering my questions and ensuring I ha Ken Pollock Volvo was fabulous to deal with and Shawneece was great to work with. She went above and beyond, answering my questions and ensuring I had everything I needed to make a decision on a new car. The services provided by Volvo and Ken Pollock made my decision very easy! Would definitely recommend!! Thank you Shawneece and Ken Pollock! Love my XC40! More

Great Sales and Service Just bought/leased my 5th car from Pollock. Last 3 from Pollock Volvo. Sales people are friendly and accommodating, easy to work with, fair prices. S Just bought/leased my 5th car from Pollock. Last 3 from Pollock Volvo. Sales people are friendly and accommodating, easy to work with, fair prices. Service is the same. They reach out and keep you informed. Always a good experience. More

Top Notch Service! Staff at this location is Top Notch! A well blended group with an excellent work ethic, genuinely focused on outstanding customer care. This atmosphe Staff at this location is Top Notch! A well blended group with an excellent work ethic, genuinely focused on outstanding customer care. This atmosphere afforded such a pleasant purchasing experience. I had the pleasure of working with Curtis, who continues to provide excellent service, patience and grace perpetually, even after my purchase. When it's time for my next car, this will be my first stop. Many thanks! More

Fabulous customer service The body shop took my banged up truck and made it look new again. Lisa was wonderful, keeping me informed of the progress and going above and beyond t The body shop took my banged up truck and made it look new again. Lisa was wonderful, keeping me informed of the progress and going above and beyond to make the experience positive! I highly recommend Ken Pollock More

Zero hassle CPO buying experience I found the car on Volvo's CPO website, emailed Derek, and within 48 hrs was on my way to view the car in person. The car was exactly as described, d I found the car on Volvo's CPO website, emailed Derek, and within 48 hrs was on my way to view the car in person. The car was exactly as described, drove great, and the best part was it was the right price. The guys at Ken Pollock even drove the car back to my house in NJ so I didn't have to make another 4hr round trip! Overall great dealership with no scummy sales practices. A pleasure! More

Making Car Buying Easy I actually saw the car I wanted on FB Marketplace. Sent a message, Jill responded with a little more information about the car. Jill put me in touch I actually saw the car I wanted on FB Marketplace. Sent a message, Jill responded with a little more information about the car. Jill put me in touch with Dave Chapple. One never knows what they will encounter entering a dealership to look at cars. I was greeted by Dave. He showed me all the features of the car (Volvo XC60) and not being familiar with the traffic pattern around the dealership, Dave took me to an area where I could drive the car without being distracted by traffic. I was given a more than fair trade offer, better than what I expected for my 2014 Nissan Altima and it had some damage on it. I liked that when I said, "give me the out the door price" - Dave lined it all up. No ridiculous car sales double speak. I then met A.J. Musto. He prepped all the paperwork, answered more questions I had and I was buying the car. Dave and A.J. work well together. Car buying is not easy and it's usually not a pleasurable experience. Dave and A.J. made it easy and believe it or not, fun. Dave introduced me to many of the people at Ken Pollock, - all were very cordial. There were many great cars on the lot. I know that when I'm in the market for a vehicle again, I'll be looking there first. I'll be giving Dave a call. Do yourself a favor, go there, let them make car buying easy and fun for you. More

Friendly Service Center Quick, knowledgeable and friendly service department. Snacks and K- cups while you wait. Loaners are available for many service events and your car u Quick, knowledgeable and friendly service department. Snacks and K- cups while you wait. Loaners are available for many service events and your car us washed with service. More

Excellent service Stuck to my problem, told me what was wrong and didn’t try to sell me on any other services I was not there for. A service department you can trust. Stuck to my problem, told me what was wrong and didn’t try to sell me on any other services I was not there for. A service department you can trust. More

sales and service My second volvo purchase, nothing but excellent service and personnel. The sales staff/manager walked me through the process with patience and attent My second volvo purchase, nothing but excellent service and personnel. The sales staff/manager walked me through the process with patience and attention to detail. Drew and Jason couldn’t be more helpful in tge service department. More