Kendall Auto Mall

This dealership is a no xxxxxxxxx dealership, little negotiating, gave me their best price first. Was a very quick experience, I arrived at 10am and was in my new car all said and done 1230pm. Make sure negotiating, gave me their best price first. Was a very quick experience, I arrived at 10am and was in my new car all said and done 1230pm. Make sure you ask for salesman Steve Jones, great guy, he is the one who helped me, answered all of my questions and seemed to be very knowledgeable on the vehicles on his lot. More

Husband bought a truck with a sunroof and noticed it rattled. The saleman told him what it needed and said they could get him the piece. Anyway never heard from him despite husband calling a few times. rattled. The saleman told him what it needed and said they could get him the piece. Anyway never heard from him despite husband calling a few times. Then it rained about 3 weeks after he got the truck and he found water inside with all windows closed. This is the first time we did not get a warranty. So sunroof fixed cost $4500 out of pocket and now the windshield seems to be leaking. He has had the truck less then 2 months. This truck was traded into this dealership by an employee who currently works there. There is NO reason the employee would not know that the truck leaks and was damaged but we were sold it anyway. NEVER buying a used vehicle from their dealership again. That is some shady sales. Would give 0 stars if could, I'm fuming. More

Set an appointment for a simple first oil change sense buying the truck at the same dealer and they tell me it’s going to be at least a 2 hour wait. The reason appointments are set is to maximize time sav buying the truck at the same dealer and they tell me it’s going to be at least a 2 hour wait. The reason appointments are set is to maximize time saving for the dealer and customer. I will be taking the truck to another shop from now on. More

Great service and very helpful employees, one hundred percent recommend going there for your next vehicle. percent recommend going there for your next vehicle. More

Steven Mendez was a pleasure to work with. He was very honest and helpful with a recent new car purchase. I would highly recommend him! He was very honest and helpful with a recent new car purchase. I would highly recommend him! More

I had a urgent issue with my 2021 Chevrolet truck and was needing service asap. The service dept was booked 2+ weeks out. Nick recognized that this was an issue that needed addressed asap and quickly asses needing service asap. The service dept was booked 2+ weeks out. Nick recognized that this was an issue that needed addressed asap and quickly assessed it could be fixed fast. I used my roadside assistance to tow it to the dealership and the next day I got a call from Nick saying that my truck was fixed, explained what happened and what the tech did to fix it. I had my truck back in 24 hrs, which was awesome! I was expecting a week or more. Nick and the team did a great job! Second time I've utilized the service department and both times I've been more than completely satisfied each time! Thank you! John Shaul More

Bought a great Corvette on 4/19/21 and have been in contact with Joshua Gallaway, my salesman and Angela Duin, the Business Development Manager regarding promised funds from a settlement of worn out ti contact with Joshua Gallaway, my salesman and Angela Duin, the Business Development Manager regarding promised funds from a settlement of worn out tires of $500 and also the cancellation of $349 for a key fob replacement policy. I feel that every effort has been made to send me these funds and appreciate the awesome efforts to please me. I am looking forward to a positive future with regards to the conclusion of our transactions. Also, I am looking forward to my eventual licenses from Oregon due to the actions of Kendall. More

Don't take a car here for repair or warranty. I had them Don't take a car here for repair or warranty. I had them do the airbag recall work on my truck. Within 24 hrs I had a 'service airbag' light on. W Don't take a car here for repair or warranty. I had them do the airbag recall work on my truck. Within 24 hrs I had a 'service airbag' light on. When I took it bach to them they now say that I need to spend $800.00 on a roll over sensor. And they claimed that it was nothing to do with the work they did. More

Took my truck into Kendall Chevrolet in Nampa today for DEF warranty work. As it turned out, the DEF injector failed causing the Particulate Filter light to come on and significantly reduce power to the tr DEF warranty work. As it turned out, the DEF injector failed causing the Particulate Filter light to come on and significantly reduce power to the truck. Everything I have read about this issue indicates damage occurs to the filter when the injector fails and the filter should be replaced as well. The "Service Advisor" Andy Ortega, informed me GM will not replace the filter as part of the warranty and they do not believe damage occurs when the injector fails. I advised Ortega that this does not instill a consumer with much confidence in GM products when they handle issues like this. His reply was "well we're real busy and not really worried about it". I brought this ignorant comment and the warranty issue to the attention of the "Service Director" Chad Stevens and this guy really couldn't have cared less. With a tooth pic protruding from his mouth and a contemptuous look on his face, he said very little and made it clear he really didn't care what I had to say. He made no attempt to address my concerns and made no apology for the comment made by his employee. Needless to say I will never buy a vehicle from this dealership or have them work on my truck again. More

When I first went to Kendal 3 years ago, felt very welcome, offered coffee, water etc. Wrote them a great review, service department was great, wrote them a good review as well. Fast forward to pres welcome, offered coffee, water etc. Wrote them a great review, service department was great, wrote them a good review as well. Fast forward to present, things have changed. Went in looking for a truck, waited 15-20 minutes out in the lot, nobody showed. finally went in to the show room, got transferred from one person to another, never been transferred in person. First guy was a salesman and wanted to help someone else. I found three trucks I was interested in from their website, I asked Andrew about them, he said he didn't know where they were at. These three didn't have a price listed on their website. I find it suspicious that they had these bait trucks on the website, but when you go in, they somehow don't exist so they bait your interest in a different vehicle. Needless to say I was greatly disappointed and ended up going to a different dealer and got a great truck at a great price. It was 34 miles to the west, but they were great to work with. And the salesman, Andrew, never gave me his business card, or offered anything to drink either. More