
Kendall Dodge Chrysler Jeep Ram
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
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Showing 5,229 reviews
Anthony was great and answered all my questions. It was a super smooth process. Would recommend! It was a super smooth process. Would recommend! More
Communication via phone needs to improve. My car died in a parking lot and contacting the dealership for roadside assistance was a nightmare. I ended up googling my roadside and eventually ab My car died in a parking lot and contacting the dealership for roadside assistance was a nightmare. I ended up googling my roadside and eventually able to figure it out. Customer service transfers you to phone lines that no one picks up and they transfer you just to get rid of you. I have never seen such poor communication. Even if you ask for a manager they’ll transfer you to an empty desk. I’ve been a client of Jeep for years and I loved them but this last experience really sucked. I will say that the service representative, Hugo, really went out of his way to help me and ensure my experience turned around and that my vehicle was taken care of. I appreciated his care and attention! More
Be prepared to wait and wait and wait and wait for the repairs to be completed. repairs to be completed. More
No communication or follow up on the vehicle repairs. I had to contact the service advisor numerous times for updates. Service advisor never answered his phone and never, never returned any calls. Attemp I had to contact the service advisor numerous times for updates. Service advisor never answered his phone and never, never returned any calls. Attempted to speak to a service manager a couple of times. Never available.Awful service. Worst I’ve ever experienced at a dealership service dept. More
Hugo was my advisor and was great! Had my car serviced for a warranty issue and he made it as smooth as possible for me to have peace of mind while my vehicle was being fixed. He provi Had my car serviced for a warranty issue and he made it as smooth as possible for me to have peace of mind while my vehicle was being fixed. He provided great and prompt feedback whenever updates were available. I look forward to taking my vehicle in for service when people like Hugo who go above and beyond are there to assist. Excellent customer service! More
They were helpful and nice when I was looking for a vehicle and found one to purchase. A week later I called multiple times to talk to someone about my registration paperwork and left voicemails with 3 vehicle and found one to purchase. A week later I called multiple times to talk to someone about my registration paperwork and left voicemails with 3 different people and 3 weeks later have yet to hear back from anyone. Very disappointed. More
No communication had to be calling all the time to see when my car was going to be ready when my car was going to be ready More
Mucha experiencia, buena atencion y buen trato, muy satisfecho, y ytabajo en buen tiempo, gracia satisfecho, y ytabajo en buen tiempo, gracia More
Awesome experience. Fist Jeep and I couldn’t be happier. Glad I did business with the dealer. Fist Jeep and I couldn’t be happier. Glad I did business with the dealer. More