Jesus Palacios

Buen servicio, super buena atención , me ayudo en todas preguntas que tenia y fue muy agradable mi estancia en el dealer. preguntas que tenia y fue muy agradable mi estancia en el dealer. More

by DASNYJIMENEZ Verified Customer Verified Customer

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Beware of this dealer. Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some Complete lack of professionalism and a criminal track record as well. From the start, they advertise at one price and then add several fees. Some of which they can't even justify, so they put on the buy order as "other fees" of $425. The certified truck I was buying had the options I wanted, so I proceeded with the purchase anyway and put in a $1000 deposit. I purchased this car sight unseen and planned to have it shipped to NY, so I also paid a deposit to a 3rd party transporter. The Finance manager sent me paperwork and instructions for wiring at $20,000 deposit. After several days of no response, I called the dealer repeated times, only to have my calls sent to voicemail. Not one person at the dealer would answer my calls, so knowing they track sales based on the caller ID number you call from, I decided to call from my wife's phone, and sure enough, they answered. Once I explained who I was, they quickly said all the finance managers were busy and they would call me back—never happened. Finally, the salesperson who sent me the walk-around video sent me a text saying they sold the truck to someone else. After further research I see the dealer has had a finance manager arrested after stealing customers' credit card information to make high-end purchases. Now, I need to call American Express to check on the charges. I am also trying to get a refund for the 3rd party transporter. More

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WORST DEALERSHIP IN FLORIDA! ! Beware!!! They are crooks!! They will lie to you to get you in a lease. Finance manager Daniel Gonzalez is a crook and a liar. We wanted to be finan ! Beware!!! They are crooks!! They will lie to you to get you in a lease. Finance manager Daniel Gonzalez is a crook and a liar. We wanted to be financed by Chrysler Finance because of our loyalty with them and he told us that Chrysler Finance is now the same as Stellantis. Gave us some song and dance as to how Stellantis purchased Chrysler. We believed him and the sales agent Yunior Alvarez and signed the lease. Fast forward 2 weeks and we are stuck in a lease that is NOT with Chrysler Finance and are being charged fees that we wouldn’t have been charged if we were financed how we requested. THEY ARE CROOKS!!! Do not go to this dealership. More

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The entire sales staff and financing department were excellent. Everyone was very professional and helpful. excellent. Everyone was very professional and helpful. More

by DLEON2526 Verified Customer Verified Customer

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Muy rapido y excelente servicio muy buena communication y buen trato y muy amable espero seguir trabajando con ustedez buen trato y muy amable espero seguir trabajando con ustedez More

by ACELERADOEXPRESS Verified Customer Verified Customer

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It was great ! Costumer service was amazing !! Javier is the best and very friendly as well Costumer service was amazing !! Javier is the best and very friendly as well More

by LAURAKENIA19 Verified Customer Verified Customer

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I purchased a dodge Ram limited which MSRP is 82K. I have purchased many vehicles throughout my life and I feel the quality of detail to customers is very poor. The sales man got me a good deal I’m no I have purchased many vehicles throughout my life and I feel the quality of detail to customers is very poor. The sales man got me a good deal I’m not complaining about that. But when it was time to leave he spent about 3 minutes going through the car. I would expect a little more being that the vehicle has a lot of extras and again I’m purchasing a very expensive vehicle. The finance department was the worst part of the deal. They push you to go with Stellantis bank which is their bank and has terrible interest rates. Even though they did inform me from the internet sales that they were offering 2.9 and 4.9 financing with capital one. I got stuck with an 8.6 percent with a perfect credit score of 850 beacon score that I have. They did zero to find me another bank or another offer. I went ahead and found a much lower interest rate on my own but now have to go through the trouble of refinancing. So overall had a very negative experience there and would never buy from them again. But on a brighter note I love the car it’s great! More

by crlsgonzalez Verified Customer Verified Customer

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I love my truck, and the sells man did a great job, the sell pitch was bad the truck was on sale but by the time you added all the extra stuff it was back up to the beginning price Wish people would sell pitch was bad the truck was on sale but by the time you added all the extra stuff it was back up to the beginning price Wish people would be honest to begin with. Over all I happy with my truck. I never like a dodge but I Glas he show me this truck. Iam love it .Thanks again. More

by BERGERMAN Verified Customer Verified Customer

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Mi experiencia de compra fue muy buena, me atendió un vendedor llamado Juan que me mostró el vehículo e hicimos prueba de manejo, uego complete la operación de compra con Víctor de la parte financiera, e vendedor llamado Juan que me mostró el vehículo e hicimos prueba de manejo, uego complete la operación de compra con Víctor de la parte financiera, el cual me indico la mejor vía y condiciones para cerrar el trato. More

by MGMCIGAR Verified Customer Verified Customer

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Service Department is not good except for Paula. She is the lone gem in this box of rocks. The rest of Service Dept. is Missing In Action. The Sales Department does work hard to please. salesman Si She is the lone gem in this box of rocks. The rest of Service Dept. is Missing In Action. The Sales Department does work hard to please. salesman Sima Heydarian is excellent, found the Pacifica With the features I needed, corrected a battery issue promptly and worked diligently toward arriving at an agreeable price point. Sales Manager Angel helped us arrive at price and terms we agreed to. But this process took over 10 and a half hours. I came in at 10 AM and left after 8PM. True that I came just to turn in a finished lease and instead I purchased a new vehicle, and true, the test drive revealed battery and other issues that Sima quickly resolved. But the lack of communication between Sales Manager, Salesman, Service Department and Finance Department should not have me and my wife spending so long waiting and waiting, for that amount of time. We left exhausted, still needing other issues resolved the following morning. Then I found issues tacked onto the terms by Finance Department that I had never agreed to! I resolved those issues the following morning with Jesus ( Finance Manager) and Angel (Sales Manager) but this illustrates the need for improved communication between all Departments so the customer can experience the joy of driving away with a new vehicle rather than the exhausting ordeal that we had. More

by JRJORDAHL Verified Customer Verified Customer

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