Kendall Dodge Chrysler Jeep Ram - Service Center

Do not allow the mechanic Ivan to service your car. He is not an electrician and shoud not be repairing anyone’s car. Our radio was malfunctioning, however, Ivan installed a software update which made He is not an electrician and shoud not be repairing anyone’s car. Our radio was malfunctioning, however, Ivan installed a software update which made matters worse. The service manager is never available to assist customers so it's up to the assistant managers. One is more helpful and kinder than the other. We had the misfortune of dealing mostly with the rude, incompetent one. He allowed his mechanic to lie when he updated the system that our car was ready two days ago. My husband arrived early yesterday and surprise, it wasn't ready. Strangely, our repair order shows that the car was ready at 9:00 am. Wow! Our transmission was acting up and again the same mechanic, lied claiming that he fixed the problem. Really? Our car is acting up more than when we dropped it off in Feb. The mechanic also scratched up/damaged our door panel on the passenger side. It gets better. The radio was on backorder. No one here lifted a finger to assist us with that. We had to escalate everything to Stellantis to expedite the part. If not, our car would still be unserviced and dirty until probably July. Corporate is aware of this service department’s negligence and incompetence. No apologies can even begin to make things right. The service team is deceptive, passive-aggressive, petty, and unprofessional. Our daughter needs to buy a car soon and we have decided to take our business elsewhere. More

Carlos Blanco offered us an excellent and professional service as always. The girl of the Rental service, Yesenia, was excellent too. We are so happy to have Kendall Dodge … as our car dealer. service as always. The girl of the Rental service, Yesenia, was excellent too. We are so happy to have Kendall Dodge … as our car dealer. More

Excellent service. Thank Eddy and Yesenia. I felt well-cared after and my car too. Thank Eddy and Yesenia. I felt well-cared after and my car too. More

Ms Paula she is super profesional and empathic. She knows listening the customer needs and is focused in solving the problems. The rest of the staff is the worse. Bad attitude, avoiding to work , a She knows listening the customer needs and is focused in solving the problems. The rest of the staff is the worse. Bad attitude, avoiding to work , and focused in themself. I will never lease another car with that staff … More

The service was incredible. The employee who helped me out was also ontop of everything and assisted me to the ebst of his ability all while being efficient, kind, and caring. The employee who helped me out was also ontop of everything and assisted me to the ebst of his ability all while being efficient, kind, and caring. More

I like the cleanest of this Dealer Service areas. But one of the must important things that happen to me on May 17. That Mr. Jose Mondragon gives me an excellent customer services. On where I enter t But one of the must important things that happen to me on May 17. That Mr. Jose Mondragon gives me an excellent customer services. On where I enter to the facility to the time I leave. I highly appreciate the cordial service provided by him. I wish that everyone could be able to give a proper Customer Services as he did. More

Service is great and fast. They are the best and reliable service department. Thank you! They are the best and reliable service department. Thank you! More

Paula is great. This is my second Ram 1500 from Kendall Dodge. Service has been reliable and accommodating. Wouldn’t go anywhere else. This is my second Ram 1500 from Kendall Dodge. Service has been reliable and accommodating. Wouldn’t go anywhere else. More