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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,504 Reviews
Call Service Center (786) 231-2222

3,504 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 20, 2024

Customer service was great with our sales person. He was patient and very attentive. Finance manager not so great. More

by santos0306
Recommend Dealer
Yes
Employees Worked With
Jesus Palacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 19, 2024

The young man that helpped me was great and helpped me and answered all my questions But I already did a survey and would appreciate not getting messaged every single day for something I did already More

by EDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 18, 2024

Excellent service and very efficient, I definitely recommend it, one of the best workshops I have visited. More

by ARMANDORS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

I had the vehicle in the shop for 10 days. On the 9th day it is determined my extended warranty was expired. I believe through due diligence, we could of know in day 1 or 2 More

by miami33175
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Abreu
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Miami33175" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

Excellent service and addressed all my questions and concerns and in a timely manner. Great. More

by GNHREALTYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2024

Very unorganized. Service advisor Jonathan Prieto was very rude. Very hard to get a hold of the service advisor or service team via phone More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Prieto
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

I love Paula she is a great access to the dealer this time every thing it was done right thank you More

by DEE1452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2024

Buena atención y servicio de excelencia lo recomiendo 100% gracias por el servicio gracias por todo More

by alienbello12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2024

I have been receiving Good service good customer service in all departments every time went needed. More

by rigomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
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May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 18, 2024

Paula Deen provided excellent service at the dealer. Will request her for future visits. Thank you! More

by leerodriguez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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