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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,510 Reviews

3,510 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 02, 2024

Hugo is great. I had to wait quite a while to get the car service because they only have one mechanic who deals with electrical issues. So it was over a week before More

by gstula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 02, 2024

The dealership is Clean and welcoming. Very Attentive staff. Service took a little longer than usual but over all good. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 02, 2024

Paula is Great. ..she's very Professional and Friendly every time I bring my truck into her for servicing.She always gets my truck serviced quickly. Thank you Paula More

by csp_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Hot mess! ! Can’t even drive in the overhang! Slow initial service, everyone acts Busy and won’t help! No car wash!! More

by eli_tablada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Eli. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 01, 2024

Carlos is a great guy. Would definitely recommend him if you need anything. Thanks carlos More

by bmaslov
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 01, 2024

Poor communication, what was to take 3 days took almost 4 weeks. Keys were lost and had to return following day. More

by eramirezv215
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddy from service.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Eramirezv215" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 01, 2024

10+ years coming to this Dealership and they have kept their promises of a 5 star service. I understand that sometimes things you don’t expect happen, but what makes it better is dealing with people that More

by PAOLO LUSARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2024

Excellent fast service. I recommend this dealer always to everyone I know. They are great. More

by JAVIERLEIVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2024

The service writer was very good at communicating. Once they started working on my vehicle, they repaired it very fast. My vehicle was there for 7 days. I have an extended warranty, and I thought that More

by Jackie Boone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

Jose has always been extremely helpful, very knowledgeable and always eager to assist and guide me to the best possible solution ! More

by Ff010673@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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