Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
Felipe was attentive with my car’s needs, always kept me informed and was courteous . He provided excellent customer service. informed and was courteous . He provided excellent customer service. More
Great customer service it's great when ppl want to work and actually do what they are paid to do and actually do what they are paid to do More
Excellent customer service and the people there were very accommodating. Everything was done in a timely manner accommodating. Everything was done in a timely manner More
0 stress courteous and up front with service estimate, No complaint here, Will be back complaint here, Will be back More
Muy buenos vendedores y personal muy profesionales, siempre tratando de solucionar cualquier inconveniente, salí de ahí muy satisfecho !! siempre tratando de solucionar cualquier inconveniente, salí de ahí muy satisfecho !! More
Service Department is not good except for Paula. She is the lone gem in this box of rocks. The rest of Service Dept. is Missing In Action. The Sales Department does work hard to please. salesman Si She is the lone gem in this box of rocks. The rest of Service Dept. is Missing In Action. The Sales Department does work hard to please. salesman Sima Heydarian is excellent, found the Pacifica With the features I needed, corrected a battery issue promptly and worked diligently toward arriving at an agreeable price point. Sales Manager Angel helped us arrive at price and terms we agreed to. But this process took over 10 and a half hours. I came in at 10 AM and left after 8PM. True that I came just to turn in a finished lease and instead I purchased a new vehicle, and true, the test drive revealed battery and other issues that Sima quickly resolved. But the lack of communication between Sales Manager, Salesman, Service Department and Finance Department should not have me and my wife spending so long waiting and waiting, for that amount of time. We left exhausted, still needing other issues resolved the following morning. Then I found issues tacked onto the terms by Finance Department that I had never agreed to! I resolved those issues the following morning with Jesus ( Finance Manager) and Angel (Sales Manager) but this illustrates the need for improved communication between all Departments so the customer can experience the joy of driving away with a new vehicle rather than the exhausting ordeal that we had. More
Very courteous, attentive and transparent. My car was serviced very quickly. The only thing missing was a car wash. My car was serviced very quickly. The only thing missing was a car wash. More
Outstanding service great communication all done in a timely manner will recommend to a friend timely manner will recommend to a friend More
Muy buena atención y eficiencia. Mi vendedor favorito Brianny Saldivar quien siempre intenta satisfacer las necesidades de sus clientes y compradores Mi vendedor favorito Brianny Saldivar quien siempre intenta satisfacer las necesidades de sus clientes y compradores More
Quick fix and very attentive as usual, explains and fix’s everything. No complaints with customers service everything. No complaints with customers service More