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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,459 Reviews

3,459 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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March 10, 2023

I have taken my car to dodge for years, but recently I was wronged! Charged 1200 dollars for something I didn't ask for and also not the problem my car had. I was told the problem couldn't be fixed! I too More

by Calanaroberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Mar 10, 2023 -

Calanaroberta responded

Thankyou, like i said, i have always taken my car to you. But this last visit was such a disappointment. I paid close to 5,000 a few months back for a new computer only to be told on this recent visit that i needed a new commuter @! Incredible! They gu fixed my airbag, which i told them i didn't want fixed, they said thg that was the problem, after paying the 1200, the problem still wasn't fixed, i hope you can understand my frustration. And it wad always difficult to talk to someone on the phone, would always have to come in person. Thankyou

March 09, 2023

I was happy with the service I received mostly cause of the kindness of the workers and the hospitality they offered More

by NICOLENOYOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Great service. George Ruiz, our service manager, was very professional and organized and kept in touch with us. More

by daltonarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 08, 2023

The staff, of Kendall Dodge Chrysler Jeep Ram, especially Mr. George Ruiz were very professional and helpful. More

by djoyce1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2023

Felipe helps out every time we need him. We have some pending orders waiting for arrival. Felipe answers our texts and calls. More

by abenz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2023

Fidel was great on every repair! Wonderful communication and explanation for and about any issue the car may have had. More

by Acl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel
Mar 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2023

Was pleased that the dealership honored my drivetrain warranty. Also performed other routine service. Original service advisor stated car would take 3 days to complete. Finally received car after 6 days. More

by fmyers0270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 05, 2023

I am a loyal and satisfied customer since 2005. Your servicing department is very efficient and dependable. I am always pleased with their services. More

by HOPIEKONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Always great to hear from you!

March 04, 2023

I have had great service since I bought my 2020 Dodge Challenger in 2020, well done! More

by roby268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

March 02, 2023

I received amazing service as soon as I arrived at Kendall dodge Chrysler jeep and Ram More

by DR.MAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to hear positive feedback from you again!

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