Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,521 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
I’m happy with the service, so convenience not to drive to the dealership is priceless. I like the service everything is so smoothly. to the dealership is priceless. I like the service everything is so smoothly. More
Excellent service all the time. Professional, attentive, caring, and value your time. I always get a detailed report of whatever is done to my car and a thorough explanation. If it’ Professional, attentive, caring, and value your time. I always get a detailed report of whatever is done to my car and a thorough explanation. If it’s going to take longer than an hour I’m already getting offered a loaner for my convenience More
Super professional Very kind thoughtful, eager to help me, and making the best of the experiences me, and making the best of the experiences More
RepeatedUnnecessary delays and costs caused by service department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my car issues within a reasonable time. Have caused me unnecessary lengthy expenses and frustrations in their inability to diagnose fix repair issues.. Terrible manner of communications from service manager Christian Povsic, interrupting and yelling at me repeatedly. Also, he repeatedly stated that part of the over one month delay in returning my car was caused by me, which is not true – a lie or miscommunication, right or wrong, He is terribly rude and needs training or replacement in his position in dealing with customers. at this point not only will I never go back to Kendall Dodge or recommend them for anything especially servicing, but if all Dodge dealers operate in similar negative ways, I am considering legal action. Currently, I intend to go only to either a different dealership for service as long as I have this car and warranty that covers anything and if it is not covered, and I still have this car, I will go to an independent mechanic. also possibly due to manufacturing defect in my clutch. I’m also considering trading it in getting rid of a possible lemon and going to a more dependable reputed vehicle. I have always bought new cars, gotten them serviced & dealt with different dealerships and have never had the issues and disappointment I currently have had with this jeep and Kendall Dodge, especially the service manager and department. More
Buenos amables speciales atentos serios exclusivos serviciales puntuales responsible disputations incomparable organization Claros buena esprecion serviciales puntuales responsible disputations incomparable organization Claros buena esprecion More
The automated system to set up appointments is not practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. More
Shauna was very helpful with my 2017 Compass. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. More