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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,489 Reviews

3,490 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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December 15, 2022

It esa a Great experience. Paula always make sure everything is more than perfect. She is my favorite person in the dealer. More

by ANTONIO.FERNANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see your experience has been turned around since your previous visit! Have a great day.

Dec 15, 2022 -

ANTONIO.FERNANDES responded

No doubt, actually you need more Paula's at the dealer. She is a standard of good customer care.

December 13, 2022

Once you get to a service person, it’s an okay experience. Upon arrival, there was no one to greet you and when ask for help from a service person they tell you to wait and go back to playing on t More

by MICHAELKSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Michael. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 12, 2022

Excellent service. Comfortable waiting area with provisions for using computer to continue with work etc. drinks and snacks provided. All staff polite and extreme More

by AMBABYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

December 11, 2022

No waiting appointment, fast service all job well done highly recommended for any job, thanks More

by LEDOVALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel
Dec 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 11, 2022

Clean, organized, professional dealer that always follows through on client satisfaction and repeat business. Great. More

by SOFLA.ANGLINGCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 11, 2022

Excellent customer service. Everyone helpful and Efficient. I will use this service department and dealership for future needs going forward. More

by taniap58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 09, 2022

I like this dealer. HUGO who is part of the Service is very professional. The phone is a situation. Only the manager gives messages. More

by lpg_lamerom@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 09, 2022

Was charged 288 dollars plus 50 from enterprise because service contract was not provided by ram. More

by CARLOS.1663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Del Pino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com. We hope to hear back from you soon.

December 09, 2022

Perfecto service! The lady Who helped me was really helpfull. Fast service also and good snacks More

by SERGIOGONZALEZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 09, 2022

Frank was a great salesman. We were helped tremendously and he took his time explaining all the features of the vehicle. More

by DayamiF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Mendez
Dec 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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