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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,545 Reviews

3,545 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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December 23, 2022

Fidel took good care of us up dated me on the status and also took care of our car rental extension over all it was great experience thank you Fidel. More

by ONEHAPPYISLAND11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service department
December 22, 2022

Fidel was excellent. He kept me informed of every step and returned my car earlier than expected. More

by AMYBMILLER7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel
Dec 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 22, 2022

Great; The oil change was quick; thank you, keep it up with its excellence and guarantee More

by Ragdeetobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costumer service
Dec 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 22, 2022

Although our part was delayed (no fault of our service advisor or dealership) we were very happy with Carlos Blanco’s constant checkins, assisting with loaner cars and even having our car detailed. We hav More

by MAIDALLOPIS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future!

December 21, 2022

The worst service experience, the vehicle was handed in for an oil and filter change and they give it to me without the maintenance seal and when I pay I receive it to leave the mechanic is the one who tel More

by jlmachado82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or responding directly to this message with the requested information. We hope to hear back from you soon.

Dec 21, 2022 -

jlmachado82 responded

My case in known in service, I even crashed the bumper during a service that was never resolved because the vehicle continues with the crash, but do not worry, I did not return to that dealer anymore, I just urge you to rethink a better service and communication with the customers Thanks any way

December 20, 2022

I was waiting for a part to come in and the dealership had my telephone number and kept on keeping me updated as to when the part would be coming in. George the service writer was nothing but a fresh of b More

by missy0681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2022

No customer service , never received that Cain of service before too many people in the phone. More

by EUSSEHECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Hector. Your feedback has been provided to the team and they will be following up with you directly to help you.

December 18, 2022

PAULA is the best. She cares and will get it done. This location is FAST, HONEST and RELIABLE. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 18, 2022

Friendly service, the place well accommodated so that customers feel comfortable. I'll be back More

by DKLOPEZ0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 18, 2022

Amazing experience. I would not hesitate to ever go back. Keep up the great work More

by Mumuluci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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