Kendall Dodge Chrysler Jeep Ram - Service Center

Service rep Jose is THE WORST! I gave him three chances over the last year and all three times was an absolute disaster and cost me a lot of time and money. It’s completely incompe I gave him three chances over the last year and all three times was an absolute disaster and cost me a lot of time and money. It’s completely incompetent and has absolutely no desire to do his job well. I will never come back there again. I’m gonna give you guys the worst review on every website I can locate More

The place is awesome with a lot of friendly staff. Paula at the service desk is exceptional. Very polite and appears experienced I her job. Thank you for your service. Paula at the service desk is exceptional. Very polite and appears experienced I her job. Thank you for your service. More

I came in for an oil change . Excellent service by the service writer quick and Friendly. Excellent service by the service writer quick and Friendly. More

Was told that service would not take long 2 hrs later vehicle ready I asked fir tire rotation tech left Lug nut loose! I discovered this after I got home very disappointed. vehicle ready I asked fir tire rotation tech left Lug nut loose! I discovered this after I got home very disappointed. More

I have to say that Lazaro and Nick are amazing. Thanks a lot. God Bless you all. Bendiciones! Thanks a lot. God Bless you all. Bendiciones! More

All Representatic are very professional and micr. The building has every could need. When the job need makes redone they did without fight. If the time they provided me a car. The building has every could need. When the job need makes redone they did without fight. If the time they provided me a car. More

Communication wasn’t the greatest. I had to follow up several times before I got a real response. I also had to resort to text because what was said via phone wasn’t honored in terms o I had to follow up several times before I got a real response. I also had to resort to text because what was said via phone wasn’t honored in terms of not charging me for a part that was on backorder. Once I got the vehicle home, the engine started to rattle and shake—one of the engine coils was not connected properly. The dealership did tow (at my insistence) and fix the issue, however, my complaints and concerns were initially met with skepticism. More

The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More