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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,506 Reviews

3,506 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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September 22, 2022

I was scheduled for a time to bring my truck in in. When I brought in my truck, I was informed it'd be a week before it was seen. After a week, it still hasn't been serviced. I finally had to pickup my More

by jhwillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 22, 2022 -

jhwillis responded

John Willis, 5307980246, jhwillis@proton.me. I discussed the problem above. But my real problem is that I am unable to get my truck in and serviced in a reasonable time. I hear you only have a single diesel technician, and there's no way for me to verify that my truck will be seen when I bring it in

September 22, 2022

Express lane Service was timely and the process was efficient. I will return for my next service. More

by MVZANARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 22, 2022

Quick, very informative, very transparent, very friendly, super helpful, very knowledgeable, very patient, good experience. More

by VANESSA_MORENOSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigitte Guillotti, Roberto Hernandez
September 22, 2022

Very helpful people always ready to assist as you get to dealer they help you with all your concern More

by jorgepiloto 67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

jorgepiloto 67 responded

Thanks for your help

September 21, 2022

Excellent attention and fast service. The service advisor jose Lopez checked my car problem and solved it in few hours. Thanks More

by martellmike26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2022

Great experience. Great communication and hospitality. The job was done fast and good quality of work. More

by BALL199353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 21, 2022

Good service and handle any issues that might arise to the satisfaction of the costomer More

by JBH1271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 20, 2022

Advisors atentos y profesionales, conocedores de las marcas y particularidades. El lugar limpio y cómodo, excelente servicio More

by dgilrojas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Great place to take my vehicle for service. Clean facility. Fast service if I am an early bird. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 20, 2022

I would recommend it. The service writers are great, especially Ms Bean. The work is done right and my vehicle was returned clean. More

by dm0095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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