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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,506 Reviews

3,506 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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September 17, 2022

Bought my truck at this dealership. Poor service and communication. It’s been over a month. No follow up on the parts they needed to order. Brought in truck for service and I still have More

by NESTORCARREROU
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Obregon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Nestor. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 17, 2022

Good service and friendly staff willing to explain all the details about your car maintenance and warranty More

by herbert avalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2022

There I no parking for guess and the wait time for an oil change is greater then two hr. Not sure why they call it express More

by VLADIMIR.SCUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Vladimir. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 17, 2022

Excellent attention to detail. Ms. Paula and Mr. Blanco go out of the way for first responders by doing whatever it takes to see that the vehicle is expedited and service quick. More

by HECTORCORTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2022

I just moved to the Kendall area and had an amazing experience at my new local dodge jeep service dealer to get an oil change done. It was done in less than an hour and my service advisor was amazing. More

by largaespada1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2022

Thank you for your kind assistance, I am very satisfied with the work and helpful personnel More

by DIAZ.69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Tejeda
Sep 16, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 16, 2022

I went to your dealership to do an oil change which I do every 4000 miles, because I use the theistic. I was taken care by Paula Bean. She’s always been a very accommodating person very knowledgeable PAUL More

by alcapetillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Muy bien servicio por parte del asociado Hugo. Me mantuvo informado todo el tiempo que duro el servicio. More

by LUBBEN OTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Paula was highly professional. Prompt actions And very clear. I had terrible experiences with the dealer in the past, and I can see that they have madan effort to improve! More

by JVILLEGAS3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 15, 2022

Worst customer service. CARLOS BLANCO!!! I don’t know if this guy do know about what you call customer service. This guy don’t even have manners, no respect on how he talks. More

by jessie1872002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 15, 2022 -

jessie1872002 responded

Jessie cabuang, 6462435194

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