Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
This dealer will overcharge you. They tried charging me 4hrs for a starter r&r. Every maintenance book says its a 1.3 hr job. I caught it, but I wonder how many people they over char They tried charging me 4hrs for a starter r&r. Every maintenance book says its a 1.3 hr job. I caught it, but I wonder how many people they over charge. I've purchased 3 vehicle's from this dealership. This is how they treat good customers. Renzo is the service advisor. Service Manager was called out also. He probably condones/encourages these tactics. More
Well it all depends on what service writer you get. Some do take care of all needs you asked for. And some are there to get in & out. And don’t worry about the little thing’s you ask for. Some do take care of all needs you asked for. And some are there to get in & out. And don’t worry about the little thing’s you ask for. More
I always bring my Jeep there because I fell confident… the service is amazing and the result is always the best! Great service… no return to adjust and that is great the service is amazing and the result is always the best! Great service… no return to adjust and that is great More
Very courteous and excellent services my advisor Monterroso was very nice also the staff thanks Monterroso was very nice also the staff thanks More
I had to take my jeep to my daughter in Orlando for college on a few days off that I had scheduled off, but there was a recall on it. There were no appointments for in such a short time but the mainten college on a few days off that I had scheduled off, but there was a recall on it. There were no appointments for in such a short time but the maintenance manager squeezed me into the morning before I left. I was able to take my daughter the Jeep with new airbags. Jose at maintenance took great care of me. Great and quick service. Thank you guys, I’ll never forget you’re kindness. More
The best service customer service amazing Thank you for everything see you soon next year I’m going to change my truck and you guys going to be the dealer for me everything see you soon next year I’m going to change my truck and you guys going to be the dealer for me More
The advisor never gave me the receipt of what the truck got done. He told me that he was going to sent it and am still waiting!! All my loose change is gone and i know that i left it there. They also took got done. He told me that he was going to sent it and am still waiting!! All my loose change is gone and i know that i left it there. They also took a nail clipper that was in my center console and got know what else they took that i haven’t notice. More
Paula is great! Service was done quickly as long as you arrive first thing in the morning. Waiting area is comfortable did not like cars being driven into showroom w Service was done quickly as long as you arrive first thing in the morning. Waiting area is comfortable did not like cars being driven into showroom while people are there. The fumes were intolerable. More
The sale man and the finance team were great. Unfortunately I had a problem with the service department I brought my vehicle because the center screen were giving me a problem and I notice they h Unfortunately I had a problem with the service department I brought my vehicle because the center screen were giving me a problem and I notice they have scratch the car and try to paint the scratch. Unfortunately I didn’t notice it until I went to put gas to the gas station on the corner so they don’t take responsibility for it More
This is the best dealer I’ve ever had service at. They are honest people. I thought lmy car was overheating. They checked and checked and turns out it wasn’t. I got my car back no charge. Usually a s They are honest people. I thought lmy car was overheating. They checked and checked and turns out it wasn’t. I got my car back no charge. Usually a shop charges at least something… or finds something so they can charge… but they are honest. See Felipe Francisco -Assistant Service Manager, if you go, or anyone he recommends in the service. This is the best dealer I have ever visited and I’ve been to several in Florida. More