Kendall Dodge Chrysler Jeep Ram - Service Center

Marco Fuentes consistently goes out of his way to help in any way he can. any way he can. More

Depends who you deal with is how your experience will be i been one day had horrible service left came back next morning dealt with some else had my truck fixed and back to me in an hour. i been one day had horrible service left came back next morning dealt with some else had my truck fixed and back to me in an hour. More

Jonathan not was professional,my car spend 3 weeks in the dealership and 1 week and half before get to the body shop,he didn’t answer the text and calls. dealership and 1 week and half before get to the body shop,he didn’t answer the text and calls. More

Brought car in for ignition issue after starter, relay, and battery were replaced elsewhere. I had to wait over a month for the appt. Brought it in on time service advisor was a no show. I had been told si and battery were replaced elsewhere. I had to wait over a month for the appt. Brought it in on time service advisor was a no show. I had been told since bought car there would be loaner but advisor who finally helped me said that was not correct and car would not even be looked at for over a week. Couple weeks later I was told car was ready. Picked it up paid $800 and same ignition issue occurred when I brought car home. I drove it back up from the Fl Keys and dealership had it another 2.5 weeks. I was told issue was resolved and it would be no cost but then my advisor called back to say my back brake was locking up and it was not safe to drive. I had not previously had any brake problems driving it back and forth to Key Largo. Now it was going to cost another $800 and I was going to have to wait for car even longer after I had made arrangements to pick it up the next day. My advisor was not going to be in the office so she told me it wouldn’t be done. I called to talk to a manager and explained my situation and I was told that a manager would call me back. No manager ever called me, but instead my angry service manager called to tell me that she would have to fill out paperwork on her day off but that I could pick it up. I have never experience such horrific customer service and incompetence. I would warn any one against ever using this service department! More

Paula was very pleasant and through! My oil change was record time. Unfortunately the technician got grease on my new truck but Paula quickly had it washed. My oil change was record time. Unfortunately the technician got grease on my new truck but Paula quickly had it washed. More

Excellent Excellent service, always on top of everything, every detail and finish with the car with full of details every detail and finish with the car with full of details More

My experience with the Felipe Francisco was simply outstanding! I am 65 years old and I have had many vehicles throughout my lifetime. I can honestly say that I have never had a more pleasant exper outstanding! I am 65 years old and I have had many vehicles throughout my lifetime. I can honestly say that I have never had a more pleasant experience with any dealership or automotive repair station than I had with Felipe. Felipe’s professionalism, courtesy, knowledge, and customer focus far exceeded my expectations! Felipe ‘s exceptional work ethic reflects greatly upon the dealership and himself. More

Jose came through for me with the leak issue for my Durango as he also does. He was very communicative and that is much appreciated. Durango as he also does. He was very communicative and that is much appreciated. More

Best dealership in the nation hands down best service cannot find anything bad to say. cannot find anything bad to say. More

Excellent service. Rodney by far has been the best salesman I have ever worked with Rodney by far has been the best salesman I have ever worked with More