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Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,627 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,627 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
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May 18, 2022
It was very nice Jose Lopez really helped me They all were very nice I really recommend that place were very nice I really recommend that place More
by consuelo0909
Verified CustomerEmployees Worked With
May 18, 2022
Courteous, professionalism and knowledgeable was greatly appreciated! Kept me informed with the progress of the jeeps work. appreciated! Kept me informed with the progress of the jeeps work. More
by VIVIANROSALES
May 18, 2022
Great service the host was wonderful they helped me in all my needs and will take my car back all my needs and will take my car back More
by melissa.quiros1
May 17, 2022
Disorganized. The right hand does not know what the left hand is doing. Ask 10 people will get 10 different answers. The right hand does not know what the left hand is doing. Ask 10 people will get 10 different answers. More
by xxxmannn
May 16, 2022
Paula was very kind and patient. She explained everything with detail and it was all good. She explained everything with detail and it was all good. More
by DEABREU11
Employees Worked With
May 16, 2022
The service rep up front are good and some times great, but 80% of the time something isn’t done correctly or missing? but 80% of the time something isn’t done correctly or missing? More
by ETHANIZIST
Employees Worked With
May 16, 2022
Anthony was great and answered all my questions. It was a super smooth process. Would recommend! It was a super smooth process. Would recommend! More
by vvalledor
Employees Worked With
May 16, 2022
Communication via phone needs to improve. My car died in a parking lot and contacting the dealership for roadside assistance was a nightmare. I ended up googling my roadside and eventually ab My car died in a parking lot and contacting the dealership for roadside assistance was a nightmare. I ended up googling my roadside and eventually able to figure it out. Customer service transfers you to phone lines that no one picks up and they transfer you just to get rid of you. I have never seen such poor communication. Even if you ask for a manager they’ll transfer you to an empty desk. I’ve been a client of Jeep for years and I loved them but this last experience really sucked. I will say that the service representative, Hugo, really went out of his way to help me and ensure my experience turned around and that my vehicle was taken care of. I appreciated his care and attention! More
by Kawiro
May 16, 2022
Be prepared to wait and wait and wait and wait for the repairs to be completed. repairs to be completed. More
by williams1645
Employees Worked With
May 16, 2022
No communication or follow up on the vehicle repairs. I had to contact the service advisor numerous times for updates. Service advisor never answered his phone and never, never returned any calls. Attemp I had to contact the service advisor numerous times for updates. Service advisor never answered his phone and never, never returned any calls. Attempted to speak to a service manager a couple of times. Never available.Awful service. Worst I’ve ever experienced at a dealership service dept. More
by norberto.valea
Employees Worked With
