Kendall Dodge Chrysler Jeep Ram - Service Center

The automated system to set up appointments is not practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. More

Shauna was very helpful with my 2017 Compass. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. More

Prompt and professional service We were very pleased with the services rendered by Jonathan during our service visit the services rendered by Jonathan during our service visit More

My daughter attends school in Miami and I live out of state I called and spoke with Shauna who reassured me they would be contact with me about everything that needed to be done in a timely manner. Every state I called and spoke with Shauna who reassured me they would be contact with me about everything that needed to be done in a timely manner. Everything was well communicated and fixed on time. More

Clean, comfortable and has great accommodations for snacks and refreshments. Staff was helpful and waiting area played great shows. snacks and refreshments. Staff was helpful and waiting area played great shows. More

Felipe was very attentive and took care of all my concerns and needs. Job well done concerns and needs. Job well done More

Kendall dodge is my neighbor dealership and I can’t be any more happy about it. They have friendly staff, clean dealership , prompt service. any more happy about it. They have friendly staff, clean dealership , prompt service. More

Effective communication is crucial for the success of any business or relationship. Management and team members need to receive proper training in this regard. Following the established procedures and making business or relationship. Management and team members need to receive proper training in this regard. Following the established procedures and making my appointment, I was disappointed to learn via email that my appointment had been canceled. Despite my attempts to seek clarification through both phone calls and emails, the individual referenced in the cancellation email has not responded. This does not exemplify appropriate treatment of customers. Your appointment for the 2021 RAM 1500 (5.7L) on Tuesday, January 7, 2025, at 5:00 PM has been canceled. For further information, please contact us at 7862312000 or anthony.tamarit@KendallDCJR.com. Kendall Dodge Chrysler Jeep Ram 13355 SW 137th Ave, Miami, FL 33186 Additionally, upon the return of my vehicle, I found it to be excessively dirty, both inside and outside. This is not an acceptable standard for vehicle return. Furthermore, the car wash employees made the questionable decision to blow air inside the vehicle. This action raises concerns about safety for individuals with respiratory conditions, such as asthma. It is important to identify who holds accountability in this situation. More

Took my car for a oil change, And a screen problem, They kept car for 12 days, was told to pick up on a Friday and it was not ready had to wait another week,when car was ready car did not hav problem, They kept car for 12 days, was told to pick up on a Friday and it was not ready had to wait another week,when car was ready car did not have oil change let alone tire rotation, Car was turn back super dirty and now is giving me another signal with exclamation point, I had to wait 3 hrs on pick up day for last minute oil change and car wash.also I been waiting on a key for my car that I lost and was on contract if lost I would get a new one,And nothing for a year and a half and still waiting. More

Mal servicio de reparación no hay comunicación, no contesta los teléfonos, y las fallas de mi carro siguieron no lo pudieron reparar. contesta los teléfonos, y las fallas de mi carro siguieron no lo pudieron reparar. More