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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,739 Reviews

3,739 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 19, 2022

Everything was good. Service as always was as fast as I expected. Jose was helping me along the process. More

by miltonalvarezmelendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mondragon
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 19, 2022

When I arrived I was not greeted with directions on who or where to go. The gentleman’s name on the appt. Said he doesn’t take appointments. I paid for synthetic oil change, invoice states synthetic oil ho More

by AJF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure- George Ramirez
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 19, 2022

They are very helpful, they offer great customer service and quick to help you out. More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 19, 2022

The service lady ( didn't catch her name) is awesome, I didn't have an appt, and she accommodated my car to be serviced same day. More

by wilbert.gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 19, 2022

Paula was awesome as usual. The heart and soul of that dealership. I would be lost without her. More

by kbryan08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2022

Your guys have an excellent staff and service very profesional and that is why I always choose this dealer .I really appreciate your service More

by URYESQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 19, 2022

I enjoy going to the service department Hugo Monterroso understands peoples need he works very hard on getting the customers in and out on your way knowing that we are all busy with work and are private li More

by ARV01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 19, 2022

After servicing my vehicle my transmission gave out even though i was only servicing brakes. I do not believe in coincidences and seeing as my car was fine mechanically before servicing the brakes at this d More

by luisquesada23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Luis. Our service leaders will be contacting you directly to better assist you. Enjoy your day.

May 19, 2022

Great svc advisor Lazaro & mechanic David! Both went far above their svc level/mechanic expectations! Got my 2010 T^C conversion van running like brand new!! And, Paula, my previous advisor, More

by delila14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAULA BEAN
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2022

Jose was terrific and made the service experience easy to navigate. He greeted us warmly and called promptly when the service was complete. Check out was fast and easy. More

by JRPEPPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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