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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,523 Reviews
Call Service Center (786) 231-2222

3,523 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 08, 2025

Everything was excellent Hugo is a great servidor advisor and very attentive. 10 out of 10 More

by Davidpena09071991
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
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May 07, 2025

I feel that the service agent was only trying to sell me services and did not care about my needs. More

by JMMS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

She was very professional and had my vehicle back in the time promised She is the reason I keep on coming back More

by ALCANARTE
Recommend Dealer
Yes
Employees Worked With
Paula
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May 07, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2025

Amazing, great customer service, fast and reliable service. Always treat us like family and our experienced has been amazing through out the years. More

by MCG
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
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May 05, 2025

Hugo Monterroso is an amazing service advisor. Always cordial and very knowledgeable. Dealership is great and customer service is exceptional. More

by MCG
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Report | Print
May 05, 2025

He is the best. Excellent customer service. Hugo consistently demonstrates professionalism and He goes the xtra mile to satisface my needs and understand my frustrat More

by Monteriagal
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Report | Print
May 05, 2025

Monterroso is an amazing service advisor. Great service and value customer service. Dealership is easy to contact and reliable. More

by MCG
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Report | Print
May 07, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2025

Monterroso is an amazing service advisor. Great service and value customer service. Dealership is easy to contact and reliable. More

by MCG
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Report | Print
May 05, 2025

It’s the worst service department and Emplyees all vaping in front of Customers and Director of Service was Awful More

by fishmongerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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May 07, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

"Fishmongerst" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 04, 2025

Bad service siting there 4 hours to change my oil and rotate tires bad bad More

by EBERLOPEZ5118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not remember the name
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