Kendall Dodge Chrysler Jeep Ram - Service Center

José Mondragón was my service manager. He was very knowledgeable and provided me with suggestions on future repairs and and tire replacements. His honesty and caring attitude to help me wi He was very knowledgeable and provided me with suggestions on future repairs and and tire replacements. His honesty and caring attitude to help me with my Jeep Wrangler was outstanding. I highly recommend asking for Jose if you need a service advisor to answer your questions honestly. He should be commended for his work ethic and values. Thank you so much Jose. Grateful for all your help. More

The service manager that assisted me quoted me $4000 for a job that should have cost half that, and advised me to make repairs that were not needed. a job that should have cost half that, and advised me to make repairs that were not needed. More

Hugo as usual is a great guy and provide the appropriate services because of him I always ask to speak to him when I have issues with my jeep. services because of him I always ask to speak to him when I have issues with my jeep. More

Customer service was excellent. Everyone was eager to please. The recall on my car was fixed in one day. Everyone was eager to please. The recall on my car was fixed in one day. More

The worst service that I’ve experienced in my entire life. No respect with the customers. No updates, no car! 2 months without my car and counting life. No respect with the customers. No updates, no car! 2 months without my car and counting More

George did everything great but when I got my car back it was super dirty. They replaced the front bumper and left the scratch on it. They also left my car with a nasty smell and dirty everywhere. was super dirty. They replaced the front bumper and left the scratch on it. They also left my car with a nasty smell and dirty everywhere. More

Very aware of customer needs. Very communicative. Went beyond what I expected especially given some complications. Very communicative. Went beyond what I expected especially given some complications. More

Muy buena atención y servicio, puntual y se resolvió el problema con la garantía. Muchas gracias problema con la garantía. Muchas gracias More

Horrible experience. They have no system or process for communicating with customers . They took 2 hours to find my car after they called me to say car was ready. After t They have no system or process for communicating with customers . They took 2 hours to find my car after they called me to say car was ready. After two hours I was informed my keys were lost. Cars are parked in three different parking lots. No note is made as to where the car was left or any numbering of spots . Every time someone comes to pick up a car it’s a scavenger gun. Horrible experience . I am still waiting for the replacement of my key. It has been a week and I have not heard back anything. More