Kendall Dodge Chrysler Jeep Ram - Service Center

Customer service was great and service paula went to the extra mile very nice job extra mile very nice job More

Great service, excellent customer service , ver happy with the advisor.. fast and easy transaction with all my needs with the advisor.. fast and easy transaction with all my needs More

I came in. He took the truck and resolve the car updated the ABS system with the technician and return it to me within 45 minute window totally satisfied. He took the truck and resolve the car updated the ABS system with the technician and return it to me within 45 minute window totally satisfied. More

Excellent service, follow up and professional understanding of my car’s issues. Fast and well done service. Thanks !!! understanding of my car’s issues. Fast and well done service. Thanks !!! More

Service was excellent from the moment I arrived to the moment I received my truck back as usual moment I received my truck back as usual More

I was very welcome and treated very nice, they explained that the ordering of the parts was going to take several weeks to arrive, they provided a rental car while I was waiting, thank you very much that the ordering of the parts was going to take several weeks to arrive, they provided a rental car while I was waiting, thank you very much More

The worst service department I’ve ever dealt with. My vehicle sat in their lot for 4 weeks without being looked at. Their service department and advisor never answer any calls or text messages. I also My vehicle sat in their lot for 4 weeks without being looked at. Their service department and advisor never answer any calls or text messages. I also left 3 messages with their so called “manager.” Not once did either manager return a call in 4 weeks. The only way I was able to speak with anyone in service is by showing up to the dealership in person multiple times. Both of those times I was lied to and told that they were waiting for parts to arrive. Turns out that was untrue as my vehicle was still sitting on their lot without being looked at. Once the vehicle was properly “diagnosed,” it took them 3 hours to fix the issue. A 3 hour job took them 4 weeks to complete. Their lack of honesty, transparency, and regard for any customer is truly embarrassing and outright disrespectful. Their professionalism is a complete joke. I’m still waiting for any manager to return any of my messages. I’ve owned 4 vehicles with Chrysler and have been coming to this same dealership for 10 years. I made it very clear to this service department that they are the reason why I will never be buying another Chrysler or Stellantis vehicle. More

I was very happy with the service and was given a telephone number to call with any questions. Thanks my car works great. telephone number to call with any questions. Thanks my car works great. More

Tremenda atención y rapidez para resolver el problema enseguida me facilitaron un loaner hasta que se resolvió el problema enseguida me facilitaron un loaner hasta que se resolvió el problema More

The effort of providing excellent customer service was totally absent. As my words, and questions were completely discarded, as well as any sort of meaningful exchange of information, simply telling me to totally absent. As my words, and questions were completely discarded, as well as any sort of meaningful exchange of information, simply telling me to do this or that as if I were a dog. That the issue is simply life and that's how it is. To only then be charged for something that should be under warrenty because zero actual efforts were made to help rather than just charge me More