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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,507 Reviews

3,507 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 13, 2024

The service was good and fast. Love receiving service reports with the information about upcoming potential items needed to be done, so I can plan for those expenses. More

by EUGENE KIRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

Shauna was amazing! She was knowledgeable and best of all responded quickly to text messages and questions. Dealership took ridiculously long when I went to pick up th More

by sgm2218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

August 11, 2024

They have been in possession of my vehicle for 8. 5 weeks now. Each time I go to retrieve my vehicle (which had been twice now) there is an unresolved or new issue. I question whether drivers safety t More

by HOWPEACHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Obregon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"HOWPEACHIE" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 11, 2024

Terrible experience. Poor customer service and repairs are not done correctly. If you enjoy your car do not bring it to that dealer. I took my car twice, 1st time at d More

by ijmendez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Ijmendez" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2024

Paula was very sweet and helpful. She answered all my questions and gave me a good estimate of when my car will be ready. More

by JoanneG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2024

Paula excellent excellent excellent every time when I come to service my Durango! She is beautiful inside and out! We Love Paula! Excellent service and love ❤️ More

by CANDYCLARKE1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 10, 2024

Prompt, reliable service despite expensive labor fees. Friendly service manager who is customer service oriented. More

by AG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 10, 2024

He is fantastic! Very responsive and friendly. He provides updates as I wait in the lobby. He also ensure I have. Rental if the truck is going to take longer than exp More

by mamaya0722
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 09, 2024

Great service! !! Evan was very professional service was great last minute oil change was quick. The dealership clean and organize. More

by MOVINGUP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 09, 2024

Paula an absolute asset to the company. Great attitude, knowlegable and got me in and out quickly More

by tapanesrot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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