Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,507 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
The service was good and fast. Love receiving service reports with the information about upcoming potential items needed to be done, so I can plan for those expenses. Love receiving service reports with the information about upcoming potential items needed to be done, so I can plan for those expenses. More
Shauna was amazing! She was knowledgeable and best of all responded quickly to text messages and questions. Dealership took ridiculously long when I went to pick up th She was knowledgeable and best of all responded quickly to text messages and questions. Dealership took ridiculously long when I went to pick up the jeep and the service loop is super crowded all the time with cars parked along the sides making it difficult and dangerous. More
They have been in possession of my vehicle for 8. 5 weeks now. Each time I go to retrieve my vehicle (which had been twice now) there is an unresolved or new issue. I question whether drivers safety t 5 weeks now. Each time I go to retrieve my vehicle (which had been twice now) there is an unresolved or new issue. I question whether drivers safety truly is a priority for them at this time or ever. The Frontline men are kind and understanding but even that can only go so far when I am unable to drive my own vehicle for 8.5 weeks. Even when I receive my vehicle, I fear for the shortcuts taken and wonder whether myself and my 2 children (1 special needs) will be left stranded on the side of the road due to the utter negligence displayed by this service department. I also have no way of knowing whether or not they have actually done what is listed on the paperwork without proof. My only choice is to take them at their word and fend for myself on the road with the vehicle as it is given to me. Very scary. This is the last time I purchase a vehicle with a service warranty from this dealership (it was actually my second and will be my last time). More
Terrible experience. Poor customer service and repairs are not done correctly. If you enjoy your car do not bring it to that dealer. I took my car twice, 1st time at d Poor customer service and repairs are not done correctly. If you enjoy your car do not bring it to that dealer. I took my car twice, 1st time at dealer for 3 months and 2nd time for 4 months. All they can tell me is that at least I had a rental. But here I am paying for a car I’m not driving instead driving a mini van. If I wanted a mini van I would have bought a mini van. More
Paula was very sweet and helpful. She answered all my questions and gave me a good estimate of when my car will be ready. She answered all my questions and gave me a good estimate of when my car will be ready. More
Paula excellent excellent excellent every time when I come to service my Durango! She is beautiful inside and out! We Love Paula! Excellent service and love ❤️ come to service my Durango! She is beautiful inside and out! We Love Paula! Excellent service and love ❤️ More
Prompt, reliable service despite expensive labor fees. Friendly service manager who is customer service oriented. Friendly service manager who is customer service oriented. More
He is fantastic! Very responsive and friendly. He provides updates as I wait in the lobby. He also ensure I have. Rental if the truck is going to take longer than exp Very responsive and friendly. He provides updates as I wait in the lobby. He also ensure I have. Rental if the truck is going to take longer than expected. More
Great service! !! Evan was very professional service was great last minute oil change was quick. The dealership clean and organize. !! Evan was very professional service was great last minute oil change was quick. The dealership clean and organize. More
Paula an absolute asset to the company. Great attitude, knowlegable and got me in and out quickly Great attitude, knowlegable and got me in and out quickly More