Kendall Subaru of Marysville

Easy, no hassle, no pressure and exactly what we wanted. We did our own research, knew what we wanted and just wanted to be able to come in, pick it up and not have any hassle about extras or other options. We did our own research, knew what we wanted and just wanted to be able to come in, pick it up and not have any hassle about extras or other options. David Jennings and Christina in financing, at Roy Robinson, did just that for us. I called him, told him which car I wanted he found one for me and we picked it up over the weekend. Christina helped us with our paperwork and kept it simple. We were in and out in one hour. In addition, every question we did have he answered without pushing us. It was the most pleasant car buying experience either of us has ever had. More

Excellent Service I just purchased a 2017 Subaru Forester from Kelly Adams. He was very knowledgeable and helpful. No pressure, very patient with questions, and an ov I just purchased a 2017 Subaru Forester from Kelly Adams. He was very knowledgeable and helpful. No pressure, very patient with questions, and an overall excellent and easy car purchasing experience. I highly recommend them to other buyers. More

A GREAT SURPRISE!! We had no idea that we could get the car we really wanted, but thanks to Dok Chang and the best sales staff around, we did. In fact, they went beyond We had no idea that we could get the car we really wanted, but thanks to Dok Chang and the best sales staff around, we did. In fact, they went beyond the extra mile and put us in the safest and nicest car we've ever driven. It was a great day and a great surprise. Thanks again! More

Above and beyond!! I recently worked with Kelly Rayson and Butch Smith at the Marysville location. Absolutely amazing people to work with! If you are looking for a deale I recently worked with Kelly Rayson and Butch Smith at the Marysville location. Absolutely amazing people to work with! If you are looking for a dealership with honest employees that actually care about their customers, I promise this is THE place to go!! Thank you again for all your help! More

Perfect car buying experience We've never had a car buying experience like this before. No pressure, all questions answered, options presented and weighed based on our needs and w We've never had a car buying experience like this before. No pressure, all questions answered, options presented and weighed based on our needs and wants, perfect price. Mark Robinson and Gordy Bjorg were amazing to work with. We walked in looking for a new car. We drive away with not only the perfect car for us but also 2 new friends as well. More

Buying a great car Michael Kemptner is amazing to work with. He found me the perfect car..i test drove it, checked it all over, loved it and bought it same afternoon. Mi Michael Kemptner is amazing to work with. He found me the perfect car..i test drove it, checked it all over, loved it and bought it same afternoon. Michael is a pleasure to work with and gives his all to provide the best service EVER!!! More

Outstanding dealer experience Seriously, where's the sixth star? Really, this was the most satisfying and *pleasant* auto transaction my husband and I have ever had. Jeramy Turner Seriously, where's the sixth star? Really, this was the most satisfying and *pleasant* auto transaction my husband and I have ever had. Jeramy Turner was awesome from the first phone call to the drive out the big doors. I can't say enough about how great he is, as well as the Kara Morth in Financing. We love our new Subie (our first), and the process was enhanced, not poisoned, by the transaction. More

Sonny excellent customer service I went to Roy Robinson to buy a Subaru Sonny was waiting for me at the front entrance with a smile ready to do business. All of the staff was very I went to Roy Robinson to buy a Subaru Sonny was waiting for me at the front entrance with a smile ready to do business. All of the staff was very friendly and helpful , the process was smooth from beginning to finish. I used Costco auto program and was doing a loan though BECU. Sonny beat the APR % on BECU's loan and gave me a excellent APR% off of the loan the his company . Though the whole process I love the way that Sonny and his team educated me on on a checklist of valuable information that I needed to know before and after the sale. Sonny and his team even help me to come up with a complete program that will protect my Subaru in every way for the next 7 years made my driving life carefree!!!!! Thank you so much for you outstanding customer service, knowledge and a smooth transaction. More

Repeat Customer They go above and beyond to help you get what you need. They will not pressure you. If you do get pressure call the management. They will make it righ They go above and beyond to help you get what you need. They will not pressure you. If you do get pressure call the management. They will make it right. More

Roy Robinson Subaru - #1 in Customer Service Before purchasing my first Subaru, I had a lot of questions to get answered. I reached out to one of my car salesman friends at another dealership and Before purchasing my first Subaru, I had a lot of questions to get answered. I reached out to one of my car salesman friends at another dealership and they highly recommended Roy Robinson Subaru and I can see why. Kelly Adams is the man! He was patient with me and answered all of my questions. At no time did I feel rushed or like I had to make a decision that day. The technology in the new cars can be a bit overwhelming, but Kelly took the time to explain it to me and make sure I was comfortable. I am now the proud owner of a 2016 Hyper Blue CrossTrek Limited and I could not be happier! Thank you Roy Robinson Subaru and Kelly Adams for making this experience such a positive one for me. I look forward to a long relationship with your dealership. Al Kimbell More