Kendall Subaru of Marysville

Kendall Subaru was great. I bought a brand new Crosstrek and didn't require any financing so my experience was brief in terms of negotiations and the usual. My only negati I bought a brand new Crosstrek and didn't require any financing so my experience was brief in terms of negotiations and the usual. My only negative comment would be to make sure that the sales manager and team are aware of any rebates. I was eligible and had already had a cashier's check cut for what the Sales Manager quoted the day before and when I picked up the car and received the docusign to confirm the sale, it was $1000 less than I had paid. I noticed the error immediately and I had to wait a month to receive the refund for over payment. The sales person (Guy) was patient and kind with my questions and was great though. I believe the error was more the sales manager not knowing about rebates and not the sales person's error at all. I am loving my new Crosstrek Sport 2024 though and the follow up with Kendal is amazing! More

Service is excellent. They greet you quickly, thoroughly answer questions. Give immediate quotes, no pressure. They greet you quickly, thoroughly answer questions. Give immediate quotes, no pressure. More

I have always been treated with respect including when I first came to research a new car and the service personnel have also been very helpful. first came to research a new car and the service personnel have also been very helpful. More

The original service department has always been efficient and helpful, and so far the change has been seam less and helpful, and so far the change has been seam less More

Best dealer service in Washington state. Don’t take this lightly as I’ve been to most of them. Trust in the supporting staff and technicians is where we the customer keep coming back. Don’t take this lightly as I’ve been to most of them. Trust in the supporting staff and technicians is where we the customer keep coming back. More

They analyzed and repaired the problem quickly. Would highly recommend them to anyone needing any repairs on their Subaru. Would highly recommend them to anyone needing any repairs on their Subaru. More

The service Tects were very knowledgeable about my problem and dealt with the parts department in securing the necessary part for repairing my 2017 Subaru Outback. Cannot say too much good about how t problem and dealt with the parts department in securing the necessary part for repairing my 2017 Subaru Outback. Cannot say too much good about how they have taken care of my car. More

Very friendly facilities , sale agent came pick me up at my house since I did not have a car to get to dealer , very appreciated the service. thanks & I enjoyed this new car. it is my second Subu. that I bo my house since I did not have a car to get to dealer , very appreciated the service. thanks & I enjoyed this new car. it is my second Subu. that I bought from your dealer. More

We had an excellent experience. All of our questions were answered promptly and professionally. The interaction with the staff was great. The sales person went above and beyond, com All of our questions were answered promptly and professionally. The interaction with the staff was great. The sales person went above and beyond, coming in on his day off to help deliver the car to us. More

Tried to get information about my title but never got an answer. Almost impossible to get ahold of with a cavalier attitude toward customer assistance answer. Almost impossible to get ahold of with a cavalier attitude toward customer assistance More