
Kendall Subaru of Marysville
Marysville, WA
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204 Reviews of Kendall Subaru of Marysville
Ever since they switched from Roy Robinson the service has been absolutely terrible the last 3 times I have gone in for an oil change they don't do everything they say is included with the service like va has been absolutely terrible the last 3 times I have gone in for an oil change they don't do everything they say is included with the service like vacuum and wash. 4th time in today and made sure to mention I wanted my car washed and vacuumed, did a terrible job in the front and didn't even touch the back. Needless to say will never be returning tried to give them a chance but after 4 bad experiences in a row will not be giving them my money any longer not worth it for what they charge. More
When it comes to buying a car (I've bought lots of them( I'm a detailed, bargain hunter After doing all my research, I contacted five area Subaru dealers, several multiple times. From the get go, my initi I'm a detailed, bargain hunter After doing all my research, I contacted five area Subaru dealers, several multiple times. From the get go, my initial contact with Michael Kempter at Kendall gave me the most confident that I was dealing with a guy who was a straight shooter. Through the entire process of getting a quote, negotiating on the trade, placing a factory order, pick up and follow up, Mike proved to be a knowledgeable quality guy! The finance office was also low pressure and processed the paperwork quickly. I have no hesitation recommending Kendall Subaru and Mike to potential Subie buyers More
The worst service. do not go you will be very disappointed they are overcharge. no matter what you doing Oil change mechanical very very sloppy work do not go you will be very disappointed they are overcharge. no matter what you doing Oil change mechanical very very sloppy work More
My first time at this dealership. Came in for key fob battery replacement and new wipers. I was happy to have great service in parts from Ken & Rudy in service put on the wipers!! My new dealership!!! battery replacement and new wipers. I was happy to have great service in parts from Ken & Rudy in service put on the wipers!! My new dealership!!! Many thanks Kelly More
Much worse than when it was Roy Robinson Subaru. Went Much worse than when it was Roy Robinson Subaru. Went for my routine oil change. Brought 5 gallons of my own oil and own oil filter. Before I only b Much worse than when it was Roy Robinson Subaru. Went for my routine oil change. Brought 5 gallons of my own oil and own oil filter. Before I only brought 5 gallons of my own oil, but used the oil filter from Roy Robinson. The cost was twice what I paid for with Roy Robinson. The guy I talked with said he left 2 voicemails but he must have lied because I got 0 voicemails from him. They wanted to add another .4 qt of oil; which I did not want or need. Previously Roy Robinson was fine with that. So they charged me an extra $10 for one quart of oil, when they said they only put in .4 qts. They said they cannot sell me only .4 qts of oil. But I’m sure they have gallons of oil in there containers so they can definitely just put in .4 qts. On top of this, they didn’t even have the complimentary wash or vacuum that I always got with Roy Robinson. I will not be going back there again for anything. More
Friendly staff, No pressure, but let me walk with a lemon. I went because my old Subaru was overheating and needed a head gasket. I was happy to find an older Civic. While still having temporary tag lemon. I went because my old Subaru was overheating and needed a head gasket. I was happy to find an older Civic. While still having temporary tags on it and maybe 1000 miles, it blew a head gasket. Of course they don't take responsibility. I mean, they don't "have to" when you buy used with no warranty, but I used all my savings to get out of my situation, and I'm in the exact same boat less than a month later. Buyer Beware on the used lot. More
Excellent experience, came in looking for a specific used car I saw online, worked with the best sales person I've ever experienced in all my years of buying cars. My sales person was Pascal Jean-Louis, we w car I saw online, worked with the best sales person I've ever experienced in all my years of buying cars. My sales person was Pascal Jean-Louis, we worked together and found the right car and right value that fit my needs. Never felt pressured, always felt like I was his most important customer (even though I know he was supporting multiple other customers at same time), like water in a river he flowed where my raft wanted to go. Next time I'm in the car market I'll definitely look up Pascal and Roy Robinson Subaru as my starting point. If you want a pleasant car buying experience go see Pascal Jean-Louis. More
We liked the pricing and people when we bought our new Subaru from Jessie at RRS. When the battery wouldn't charge they were fantastic in getting us in to express and replacing it within the hour. Kiddos Subaru from Jessie at RRS. When the battery wouldn't charge they were fantastic in getting us in to express and replacing it within the hour. Kiddos to Ryan SM and Zach in service bay. Dan and Marla More