Kendall Toyota
Miami, FL
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Horrible service I will no use this place never again worst people they only want our money and they take forever. I went there for an oil change and they only did a I will no use this place never again worst people they only want our money and they take forever. I went there for an oil change and they only did a tire rotation More
Peter and Gary totally exceeded my expectations. They are knowledgeable, friendly, courteous and fast. I really appreciate how they were in constant communication while my FJ Cruiser was being delivered are knowledgeable, friendly, courteous and fast. I really appreciate how they were in constant communication while my FJ Cruiser was being delivered from out of town. They processed my trade-in quickly, easily and gave me a fair price. Overall, they provided high-end customized service. Thank you. More
Went there to buy a used car cash. Everyone want to help. I bought it, and it has been a big mistake. The day after I bought they called me because they couldnt find the money. But I had the receipt. Three m I bought it, and it has been a big mistake. The day after I bought they called me because they couldnt find the money. But I had the receipt. Three months went by and I never got the registration. I went to dealer to find out that they had wrong address. Now going to six months and I still dont have registration or tittle yet. I def would not buy another car from this dealership ever again, and I tell my friends not to buy there either. More
This was the best car buying experience I have ever received! Angel, Abel & Jorge were amazing. They hustled to get me a car that wasnt even at that dealership. In fact, there was only 1 Scion TC the w received! Angel, Abel & Jorge were amazing. They hustled to get me a car that wasnt even at that dealership. In fact, there was only 1 Scion TC the way I wanted it within 3 dealerships. They promised me that I would get what I intended to buy and did not stop until they got me the car and the deal I wanted. That's class you don't get at any dealership these days. I commend these guys for a phenomenal job at selling cars! A++ Joe More
From out of state and was just looking for a simple oil change and in the end did not go here to provide them service. We went another 20 minutes south at South Dade Toyota to get our service done. (would change and in the end did not go here to provide them service. We went another 20 minutes south at South Dade Toyota to get our service done. (would totally recommend!). First encounter with South Dade, I called and asked what time the service department was open and looked online. Online and the receptionist told me 6PM. Great, we drove there pulled up to service and talked to a service advisor. Not friendly, rude telling us they are only open for pick ups until 6, they stop taking any service customers at 3. After driving out of our way and already being told they are open, it was quite frustrating. Pretty sure they should clarify that with there customers clearly on their website and inform their employees of the correct hours. We wait till Monday and try again in the morning, knowings its a Holiday, MLK day we knew it would be busy so we called ahead to ask the wait time. We were greeted on the phone by another rude employee. I simply asked how long would the wait be for a oil change, her response, "Well with all these people here quite a long time", with an attitude. First off that doesn't answer my question, I don't know how many people "all these people" is, I am not there! As a previous Toyota employee in another state this was horrible customer service and would not recommend this dealership to anybody. More
DO NOT GO TO KENDALL TOYOTA!!!! I bought my car DO NOT GO TO KENDALL TOYOTA!!!! I bought my car certified used and they didn't let me drive it before, did not received all the paperwork for my ca DO NOT GO TO KENDALL TOYOTA!!!! I bought my car certified used and they didn't let me drive it before, did not received all the paperwork for my car. I had pay extra money for them to send me the pate. I never received the warranty I bought and they are NOT able to help you, you have to drive there for them to keep selling you BAD deals to pick up documents. Worst experience!! I've had to change the tires less than a year old, breaks and more!! The car was supposed to be relatively new, but they lied!! and Did not give a good service!! More
cuando compre mi carro fue buena la atención, pero después que sales con tu carro.se les olvida que hicieron dinero contigo.en primer lugar, cuando llamas por algo la recepcionista es una mal educada, después que sales con tu carro.se les olvida que hicieron dinero contigo.en primer lugar, cuando llamas por algo la recepcionista es una mal educada, preguntas por algo y dirige tu llamada a cualquier extensión sin dejarte terminar de hablar. llamas y no coge el teléfono nadie. solo en ventas claro están locos por vender. yo estuve llamando por 2 semanas y la MAL EDUCADA , de la recepción me colgaba , salí de mi trabajo llamando por alrededor de 20 minutos y no contestan. cuando llegue me pare frente a ella y sin decirle nada seguí llamando y colgaba la llamada.NUNCA MAS COMPRO UN CARRO AHI. More
I have a Corolla 2010 ,Every Time i do my car services at Kendall Toyota, the employees are very nice ,the price is ok and the most important i feel confidence doing my service with them, of course you h at Kendall Toyota, the employees are very nice ,the price is ok and the most important i feel confidence doing my service with them, of course you have to wait a while but is worth it , Until now no problem with my car. More
STAY AWAY!!!! THIS PEOPLE WILL TRY TO TAKE ADVANTAGE OF YOU! 1 GUY CALLS ME AND PROMISE ME A DEAL BUT SAYS HE HAS NO CARS. ANOTHER ONE CALL ME SAYING HE DOES HAVE THE CAR BUT WANT TO NAIL ME. TOOK THEM YOU! 1 GUY CALLS ME AND PROMISE ME A DEAL BUT SAYS HE HAS NO CARS. ANOTHER ONE CALL ME SAYING HE DOES HAVE THE CAR BUT WANT TO NAIL ME. TOOK THEM ALMOST A WEEK TO JUST PUT THE NUMBERS FOR ME. AWFULL BUSSNESS PRACTICES. More
Bought a used Honda at this dealer. Financer and salesman used several different sales tricks on me, which I didn’t realize until AFTER I had signed the contract. This was my first car purchase and I felt li used several different sales tricks on me, which I didn’t realize until AFTER I had signed the contract. This was my first car purchase and I felt like I was completely taken advantage of. After realizing their deceiving sales practices, I vowed never to return to this dealer again. Post-purchase experience was equally horrible. It took TWO months to receive my registration and when I had to visit the dealer to pick-up some paperwork, the receptionist was EXCEPTIONALLY rude. Horrible, Horrible, Horrible. Sales team and employees need to be re-evaluated for ethics and common courtesy. More