Kendall Toyota of Anchorage

I WOULD LIKE TO CONSIDER THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIEN EVER EXPERIENCED WITH MY SALES PERSON RYAN. HIS CUSTOMER SERVICE SKILLS WAS FAR BEYOND WHAT I EXPECTED FROM A CAR SALES PERSON, HE WAS POLITE, PATIENT AND VERY HELPFUL WITH ME AND WITH ALL THE QUESTIONS I'VE HAD WITH MY TRADE IN. KENDALL IS ONE OF THE BEST DEALERSHIP I HAVE EVER DEALT WITH IN THE LAST FEW YEARS, FROM THE SALES PERSON TO FINANCING!!! I WOULD DEFINITELY RECOMMEND TO FAMILY & FRIENDS.. More

Best experience ever. Came in looking to buy my first new car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained car and ended up with my dream truck! Easy people to work with from the sales person to the final paper work the finance was very easy and explained everything well. I did not feel ripped off. I felt like I was treated like a high end customer instead of a first time buyer. More

Good customer service. Terri and pocholo are very proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me proffesional with customer service i brought my car there for service and terry told me it will take atlist a day to get it fix so she introduce me to pocholo who is the rental agent. Good rate on rentals. I'd rather pay extra for a very very good customer service.... KEEP IT UP KENDALL WOOWOOT... More

VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE VERY PROFESSIONAL GUY MY CAR BROKE DOWN AND I NEEDED CAR FOR A DAY OR TWO I CALLED TOYOTA AND POCHOLO GOT ME IN A RENTAL RIGHT AWAY. RENTAL PRICE IS AWESOME. Very good sense of humor, i woould definetly go back and recommend people to come to you guys. More

Darlene was friendly and helpful. She took care of my payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! payment and paperwork efficiently. Best of all... She acted like she actually cared that Id has a great service experience. Kendall is the best! More

Returned to Kendall Anchorage for 10,000mi service (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & fil (included free with Toyota Care). Service was quick (~1 hr), professional, price was right ;) and included all that I expected (checking fluids & filters, rotating tires, visually inspect brake lining/drum/pads/discs) and something I didn't expect (checking installation of driver-side floor mats to make sure they didn't block accelerator pedal). Those were installed at another place after I bought my new Sienna, but it's nice to see Toyota cares about safety enough to include it in their regular maintenance checks. More

I am not an easy person to deal with - and less than 4 months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought th months ago I was buying a Toyota for my son's college graduation. At that point, I dealt with Kendall Toyota, Oregon. It was terrible and I bought the car from Doxon Toyota in WA instead. However - the Alaska people were shocked by my experience - and there has never been a nicer or a more helpful service dept. than the Kendall people in Alaska. Across the board - truly nice, caring and devoted to making the customer happy. I will be buying my new car (a Toyota Camry) within the next two months from them. So - not a statement about Kendall - just about Kendall Alaska - and they are the best. Added comment - Just found out Kendall Toyota has pulled my credit rating twice, without my approval and after I was approved by Toyota Financial. Due to excessive pulls by Kendall -my credit rating has now dropped by 40 points. REALLY not impressed. Toyota Financial says "something must be signed first" - I guess Kendall does not follow that rule. More

Hello, My name is Elizabeth and I wanted to recommend Kendall Toyota. I was looking for a vechile for my large family. In the pass I have worked with Ford Worthington when I first moved to Alaska in 2002 Kendall Toyota. I was looking for a vechile for my large family. In the pass I have worked with Ford Worthington when I first moved to Alaska in 2002 and I was push to a vechile which I did not like but I had no choice because I needed a vechile. Three years later, I was able to buy another car which I had great credit so I went thru Alaska Sales and Service I purchase three cars in the last two years and recommend my family and friends. Now time changes and so did my credit from good to terrible. I went back to the sales people (alaska sales and service) that I purchase my car they told me we will contact me. I felt that I was not valuable customer and no one would of honestly told me why. ONLY WE will call you. I have not recieve any call back just a letter from banks that they did not appoved me. Anyhow, I gave Kendall a try, I honestly knew what the outcome would be but I needed to try, I was very suprise a promise of a call back within 24 hrs, which a sales person did call me and honestly told me. I was not upset nor angry I was just glad I was treated with respect and a valuable customer. Times are tough and like me who had awesome credit now its terrible. Life just turns to a curve ball. Kendall sales people treated me with respect. And now, I will turn my situation around and come back to Kendall to buy a brand new car. SO I RECOMMEND KENDALL TOYOTA ANCHORAGE. FOR HONESTY AND TO BE TREATED WITH RESPECT! More

I had a very good experience with the Kendall group. They followed up on my internet inquiry and although I changed my mind on the type of Toyota I was interested in, they were very helpful in assisting me w followed up on my internet inquiry and although I changed my mind on the type of Toyota I was interested in, they were very helpful in assisting me with my new choice. The salesperson was very helpful - not a high pressure approach - which I definitely appreciated. He was very patient, explained the options, didn't play games with the pricing and this all let me to buy the car that day. I would definitely recommend Kendall Toyota and the salesperson - Derek Ruiz to anyone looking to buy a car. Brenda Brown, as the internet interface was also very helpful. More

This dealership & saleman went above and beyond. I went in there knowing what I wanted and what I could afford. For once in my lifetime, they did just that. No haggling involved. My new truck is aw went in there knowing what I wanted and what I could afford. For once in my lifetime, they did just that. No haggling involved. My new truck is awesome & could not be more satisfied with the purchase and the people. More