Kendall Toyota of Anchorage

Both James and Julie are very helpfull with information. James also gave me a fishing tip that I passed on to my son who caught 3 salmon on his way home from Homer. Thanks for the tip James. I will do busin James also gave me a fishing tip that I passed on to my son who caught 3 salmon on his way home from Homer. Thanks for the tip James. I will do business with Kendall in the future. Thank you for your good customer service. More

I brought my 18-month-old son with me to look at an '07 Prius with really low miles & get a trade-in assessment. I only planned to be there for an hour or two but discovered the Prius was exactly what I w Prius with really low miles & get a trade-in assessment. I only planned to be there for an hour or two but discovered the Prius was exactly what I wanted, so we ended up being there for at least four or five hours. Paperwork & negotiations are a certain recipe for disaster with a toddler, right? Wrong! My son had a blast exploring the showroom and playing with the toys Robert provided, and everyone working at the dealership was friendly and gracious. Jeri was awesome about working over the financial options to help me get a great deal that was still in my price range (Toyota financing absolutely exceeded my expectations as well). The afternoon couldn't have gone more smoothly - I walked out with a great car, a great deal, and a happy munchkin - what a feat! Thanks guys! More

I am thoroughly happy with my new Venza!! It is seriously the nicest car I have ever owned. This would include my Mercedes ML320 I owned previously. The people at Kendall made me feel welcomed bu seriously the nicest car I have ever owned. This would include my Mercedes ML320 I owned previously. The people at Kendall made me feel welcomed but not pressured. Just a laid back attitude of "hey let me know if I can help". I like the people at Kendall, I enjoyed the experience of purchasing a new car from them and I absolutely LOVE my new Venza! More

I received a letter for a buy back for certain 1995-2000 toyota tacomas due to rusty frame perforation. I had many problems with my truck do to rust. I took my truck to Kendall Toyota in Anchorage for an toyota tacomas due to rusty frame perforation. I had many problems with my truck do to rust. I took my truck to Kendall Toyota in Anchorage for an inspection. They told me that they did not believe the buyback was a real issue and they had never heard of a truck that qualified. I asked them if I could look at the frame of my truck when they put it on the lift to inspect it and they said they did not even put it up on a lift. They would just reach under and hit the frame with a hammer. If the hammer goes through. They buy it back, And if I have a problem with that I can pay someone else to look at it since they are the only dealer in alaska. The truck passed with them. So I drove to the lower 48. On the drive down my rack and pinion broke off, the brace for my struck broke off. I had to put almost $3000 dollars worth of repairs into the truck to make it to the lower 48. Where a dealership down there inspected my frame and qualified me for the buyback. Thanks a lot Kendall Toyota. I will never give you my business or recommend you to anyone. More

I currently own a Toyota Highlander which I love, Its great and have received fantastic customer service when taking the car in for maintenance. My husband wanted to replace his Chevy Truck (LIFE time C great and have received fantastic customer service when taking the car in for maintenance. My husband wanted to replace his Chevy Truck (LIFE time Chevy owner) and tried to find the right one for his needs. His looking was approaching the second month. I had a few minutes to support his efforts. I started with an Internet inquiry and had a very positive talk over the phone with Kendall customer service rep Carolyn Turnipseed in Oregon. Carolyn sent me information of cars that were currently available in the Anchorage, Wasilla and in the Fairbanks area. As we talked on the phone I was able to narrow my search to the Anchorage Kendall Used lot. After reviewing costs of Used over New; and the current 0% financing offered he made a decision and purchased a new RAV4. The Sales Staff (Jerry Cagle) was awesome he provide valuable information without the pressure. Kendall has fantastic customer service. We are a Toyota Family! More so the ease of doing leg work via the internet. P. Bell Eagle River, AK More

Great Sales Staff and Management, Purchased a Used Car and Had a Problem with ride rite away, Worked with Salesman and manager to Resolve and Made a Change and Purchased a New Car. Dealership went out of and Had a Problem with ride rite away, Worked with Salesman and manager to Resolve and Made a Change and Purchased a New Car. Dealership went out of there way to make things happen provide great sales and service. More

I started with an Internet inquiry and had a very positive talk over the phone with Kendall customer service rep Julie Grunstrom in Oregon. Julie set me up with the Internet Sales team at Anchorage positive talk over the phone with Kendall customer service rep Julie Grunstrom in Oregon. Julie set me up with the Internet Sales team at Anchorage Toyota and I met with David Kirk later in the week. All I can say is that I drove home a Toyota Prius in the right exterior color, with the right interior and more information about this new car than the other 4 I have owned. My husband and I were treated well and I have only great things to say about Anchorage Toyota and the Kendall dealership. I appreciated the no pressure sales team who didn't push or strong arm the purchase. I would certainly send friends and family to Anchorage Toyota. More

I was very satisfied with the customer service I received. It was an overall great experience. This is the third time my husband and I have purchased a Toyota vehicle,twice through Nye and now throu received. It was an overall great experience. This is the third time my husband and I have purchased a Toyota vehicle,twice through Nye and now through Kendall. I felt we were cared for and that our concerns were valued. It was seemed to be a faster process then before as well which is great!! I highly recommend Kendall Toyota and we are definitely going to stay repeat customers. More