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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,467 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,467 reviews

December 12, 2025

Good people in service dept---Service Mngr is Excellent with customer service....easy to make appoointments More

by RONTOLCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Duvuvei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 11, 2025

Everything was great from start to finish. Service was on top of things and the techs were amazing. Exceeded my expectations More

by JSAITTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan,kush,Bob,Danny,Andy
Dec 12, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 10, 2025

They took great care of my car and I was so impressed when I received a video of them explaining all the checks they did on the car More

by oroberson1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 10, 2025

Great service and pleasant to deal with. Also appreciate the complimentary rides to and from my house. More

by CHETTHARHUT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 09, 2025

It took a little too long for just an Oil Change and then the price alone was atrocious, a real shock to say the least. Also the weather was below the freezing mark and they ran the vehicle through the car w More

by REGEANDKRISSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 12, 2025 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

December 07, 2025

They had my truck all day and were able to fix the issues that I had told them about. I won't know for sure until I tow my trailer. The only issue I had was the lack of rentals for my service. I was still ab More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Duvuvei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 05, 2025

Jeremy, Rocky and all the staff are kind, professional and have been good to us. We have been satisfied with the service and the vehicles that we have purchased. More

by pcontos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

Vehicle was there a day before scheduled they hurried threw it and it’s still not fixed I was lied too and I’m disappointed in this ford dealer and now I need to spend more money to get the vehicle fixed More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mooney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aliyah Williams 👎
Dec 12, 2025 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 04, 2025

Jeremy was great to work with as well as the rest of the staff. They made purchasing our new truck very smooth and efficient. I will be recommending them. More

by sales@3dconstruction-usa.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 04, 2025

I got my last three cars there and I’m very happy with them I tell everyone to go there More

by mcnally242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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