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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,616 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,616 reviews

October 09, 2026

This has been my second, or maybe third visit since I moved back up to Pittsburgh and required a new service provider. Each visit I have had, has run smoothly and has been very informative. Honestly my f More

by SMYERS1396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2026 -

Kenny Ross Ford South responded

We're so glad to hear that you enjoyed the service videos and found our team informative and understanding. Your positive feedback reinforces our dedication to quality and transparency. We can't wait to serve you again!

September 09, 2026

Sarah Kassouf Will stalk and harass you on the internet if you think the price is too high. She's a mental patient and should be working a cash register somewhere. More

by Reviewer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah Kassouf
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

Kenny Ross Ford South responded

We're sorry to hear about your experience and appreciate your feedback. Please feel free to email us at social@kennyrossford.com with your contact information so we can address your concerns directly. We strive to maintain professionalism and respect in all interactions.

July 07, 2026

First time I actually felt good to have my car inspected there. Hope it continues. More

by DWS42319RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service is very helpful
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Jul 07, 2026 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2026

Fast and easy. All was done as expected. Staff was nice and friendly. Thank you for great service. More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

Kayla and the Service Department (including mechanics) took care of keeping me safely on the road in my 2024 Ford F150 Lariat Hybrid with inspection and emissions. More

by james.jamison3
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 15, 2026 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 12, 2026

The dealership people were very friendly and helpful. Went in upside down on the loan and with realistic expectations of what I could walk out with. Everyone did what they could to help me out and we wer More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Naret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 12, 2026 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 11, 2026

Jeremy made the process of buying my new car very easy. He answered all of my questions and provided me with everything I needed to know. More

by GFL63
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2026

I love when they do state inspection they walk you through the inspection with a video . The waiting room was very nice and clean . More

by Tony139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 11, 2026 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 10, 2026

I really was impressed with the service video and how quickly the service was completed. More

by adrienne301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Berd
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Jun 11, 2026 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 10, 2026

This dealers service department is run by scam artists they double charge the price of emissions to make up for the "free" inspections also its so hard to get in touch with a person since everything is AI More

by Cbog92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Naret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mooney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 11, 2026 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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