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Kenny Ross Ford South
Castle Shannon, PA
1,385 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,385 reviews
August 22, 2025
Difficult to deal with. I had to beg for someone to call me. Dealer wanted to text me everything and I wasn't even sure who I was speaking to since it was a generic number. I had to beg for someone to call me. Dealer wanted to text me everything and I wasn't even sure who I was speaking to since it was a generic number. Car was dirty when I picked it up. Interior didn't look like it was vacuumed. The car smelled like smoke and there was ash throughout the vehicle. I now have to pay out of pocket to have the car detailed to remove the smell and dirt. Finance manager could not confirm all the documents I needed for pick up. I was driving 5 hrs each way, and when I asked if we had all proper documentation, the response seemed purposely very open ended, "this should be everything we need". If a customer is driving to pick up their vehicle, a confident "Yes we have all the proper documents" would be reassuring. Dealing with pricing and trade in was the smoothest part of the purchase. (Mike) Kyron was professional, friendly, and on time. More
by Mike
Verified Customer
August 21, 2025
The dealership fixed my car in a timely manner. They kept me up to date on what was going on with my car and went as far to send a detailed video explaining exactly what was wrong and how they repa They kept me up to date on what was going on with my car and went as far to send a detailed video explaining exactly what was wrong and how they repaired it. More
by laurenbowser716
Employees Worked With
August 20, 2025
Mr Slekar was very attentive, helpful and provided detailed explanations. He is a valuable asset and we greatly appreciate his help. We are disappointed with the level of the charge for emissions detailed explanations. He is a valuable asset and we greatly appreciate his help. We are disappointed with the level of the charge for emissions inspection. Our “other” Ford dealer (2019 Edge) charges us $44 (also outrageous, but much lower. More
by vbertoty
Employees Worked With
August 19, 2025
Excellent experience at KR Ford; inspection went well and all items with the new vehicle checked out well. all items with the new vehicle checked out well. More
by jniem29465
Employees Worked With
August 18, 2025
Always a good experience and everyone’s professionalism is bar none. Very willing to resolve any and all issues. is bar none. Very willing to resolve any and all issues. More
by marciprovins
Employees Worked With
August 17, 2025
My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. GM John Eberlein & his team are always professional. More
by KIMMIE960
Employees Worked With
August 16, 2025
Keegan doesn’t try to sell you something you don’t need like other shops I have been to like other shops I have been to More
by abbygirl608
August 14, 2025
Keegan was knowledgeable and kept us in the loop the whole time. He kept checking up on us afterwards, making sure we’re satisfied with the service. whole time. He kept checking up on us afterwards, making sure we’re satisfied with the service. More
by KWOLEK3430
Employees Worked With
August 14, 2025
Paula scheduled me an appointment for the next day. The service was done quickly. I like the video that the technician does. The service was done quickly. I like the video that the technician does. More
by capt-tom
Employees Worked With
