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Kenny Ross Ford South
Castle Shannon, PA
988 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 988 reviews
May 15, 2024
They are always fast and efficient, they are competitive with their pricing and woe’ around my schedule. My advisor Kayla is truly great to work with. with their pricing and woe’ around my schedule. My advisor Kayla is truly great to work with. More
by mjmmjm35
Verified CustomerEmployees Worked With
Kayla
Helpful May 14, 2024
I am so happy that Kenny Ross Ford was able to help me get a car so efficiently . Alex Toomey and Gary Bac are the best at what they do. I got a fair deal and in a timely manor. I actually sent another fr get a car so efficiently . Alex Toomey and Gary Bac are the best at what they do. I got a fair deal and in a timely manor. I actually sent another friend to them as well. Thanks Guys More
by coachkenx
Employees Worked With
Alex Toomey, Gary Bac
May 12, 2024
I went for an oil change and within an hour it was done. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. More
by Dch3
Employees Worked With
May 10, 2024
The service and everyone connected with the service was great. One complaint, having nothing to do with the service itself, was the $100 charge to fix the front passenger window that continued to bounce great. One complaint, having nothing to do with the service itself, was the $100 charge to fix the front passenger window that continued to bounce up and down. This is the third time it was fixed. Keegan did a good job explaining that if the problem was deemed "mechanical" the repair would be covered by warranty. After fixing the problem 3 times, the problem has to be the design, or something mechanical causing the problem. As you wanted to hear from me, I would like to hear from you. More
by BOPATLECH
Employees Worked With
Keegan, Service Department.
May 10, 2024
Kayla always does a great job. Thanx also to Mark, Keegan, and Matt. They all make a great team. Thanx also to Mark, Keegan, and Matt. They all make a great team. More
by VWAGNER420
Employees Worked With
May 10, 2024
My initial problem was with the Collision Department and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Depart and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Department got on board and now I'm just waiting to put 50 plus miles on my truck to get the Check Engine Light back working properly so I can get my truck inspected. Both John Eberlein and Kayla are just waiting for me to "come on in" everyone at Kenny Ross Ford South are just great, making me completely happy with their work and Customer Service!!! Thanks again, V/r Alan R Moreth More
by armoreth56
