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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,597 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,597 reviews

January 29, 2026

On time communicated and updated along the way as my vehicle was in the shop. More

by tomfry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 24, 2026

Had a very pleasant experience. No problems at all. Staff is great. Car was done when it was supposed to be More

by 4SCHMOTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Duvuvei
Feb 03, 2026 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 22, 2026

My service was done it good time. The vidio was very good. Its nice to see everything that was done. Only problem was not with the service. It was when my last free service was no lon More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali did a great job and helped with the bill because they didn't tell me about it until it was done that I had to pay for it., Ali Duvuvei
Feb 03, 2026 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

January 22, 2026

Excellent experience. Service advisor and technician were professional and thorough. But only did they take care of my service issues but they also did an inspection of th More

by fishba49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Byrd
January 21, 2026

Very easy to make appointments with dealership and service center. Excellent customer service and did not wait long More

by joanld18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Duvuvei
January 21, 2026

I had the BEST “WORKS” performed on my 2024 FORD F150 Supercrew Lariat Hybrid…no problems. More

by james.jamison3
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2026

Gavin handled my window repair and inspection. It was an outstanding experience all around. Great work. More

by mgoldy
Recommend Dealer
Yes
Employees Worked With
Gavin
January 18, 2026

Kenny Ross is the best Ford dealership in the Pittsburgh area. They have great prices and service. More

by hondablumie1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2026

Didn’t have the parts. Still waiting for update. Also, the lot was buried in snow. Had to truck through to get the vehicle. More

by micah.wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Feb 27, 2026 -

Kenny Ross Ford South responded

We value and appreciate your business, Micah. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 16, 2026

Service was convenient and fast. Drop off was seamless, and I appreciate that they called the uber for me. Also, the coffee machine in the waiting area is really nice!!! More

by CHRISRUSCITTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Duvuvei
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