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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,597 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,597 reviews

November 19, 2025

“I was very impressed with the salesman Roger and the level of care he provided More

by MARYBRANNON63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 19, 2025

As always, I had great service from Kayla Rockey our service technician and Ron the mechanic! More

by zapm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron the mechanic
Nov 21, 2025 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 19, 2025

Extremely helpful and made our experience so easy. Paula was amazing and took care of us so well! More

by MAG.MONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 17, 2025

bad experience because I had a misunderstanding with the staff management which hurt me thank you More

by JODOSSOUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hannah Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 15, 2025

Kayla was terrific as always. The work was done quickly and well. I will not take my car anywhere else. More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 13, 2025

Took my Bronco Sport in for an inspection. I needed to wait on the premises for it and was very happy with both the service and the short time it took to get the work done. Keegan was helpful More

by 2bbearfood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
Nov 19, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2025

The team worked efficiently to solve the issue related to my recent purchase. Went above and beyond to provide an excellent experience and support. Prompt communication and turnaround were greatly appreciate More

by JAREDC.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
Nov 19, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2025

A mistake had been made at some point in time regarding my brakes and Paula went out of her way to be sure to rectify the situation. More

by Tiffany_72287
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Duvuvei
Nov 19, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 12, 2025

I had a great experience at Kenny Ross Ford when I took it in for my 40000 mile servicing! The service was quick and I received notification when I was able to come pick up my car. The rep was friendly a More

by THARPSTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 12, 2025

Very helpful and knowledgeable. Everyone I encountered was very friendly also. The experience made make a big purchase much less stressful. More

by PLYNNANDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Toomey
Nov 19, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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