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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,556 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,556 reviews

March 12, 2026

My service the other day was a breeze. Between my short wait at the dealership to the fact I could use my ford points to pay for my service, it made for an easy day for me. More

by SMYERS1396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2026

I felt like a valued customer by Tyler at the service desk and also John the manager. More

by VENICE72001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Byrd
Mar 11, 2026 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2026

Brought my truck in for an oil change and 90k mile check up. Service team worked efficiently and had my truck ready to roll in about 90 minutes. Thank you! More

by trey31brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2026

Good experience with this dealership. Very happy with the Ford Truck purchased, employees were great. More

by RADERNAY
Recommend Dealer
Yes
Employees Worked With
Nick Kristiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2026

Fast and friendly service thanks for all the information and updates, do you offer mobile service? More

by PATRICKD3377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 08, 2026

Our salesman was very helpful and patient with us. Although when it came to financing, they did not inform us of the rate or who the lender was. More

by TIMCLEVENGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

All of the staff is very friendly. Anytime I need to bring my car in, they are very communicative about the vehicle. More

by KTHIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Byrd
Mar 10, 2026 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2026

They made sure I was satisfied and everything was explained to me in detail about what needed done More

by DANNIEPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 05, 2026

My first visit was today. I can’t say enough good things about the Kenny Ross team. I had a great experience buying my car from the Subaru dealership last summer and this was More

by murphydca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 04, 2026

The service scheduling was both easy and efficient. Team members were both friendly and communicative. Great experience! More

by alliephillips.412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!