Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kenny Ross Ford South
Castle Shannon, PA
1,308 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,308 reviews
Verified Customer
April 21, 2025
Lied to my face about things they “threw” into the deal to make me feel good about it but found out it’s pretty standard that it comes with most vehicles. My truck that i bought has problems already and i to make me feel good about it but found out it’s pretty standard that it comes with most vehicles. My truck that i bought has problems already and i just bought it on Friday. They didn't even detail the inside of my truck before i drove it off the lot. It was dusty and still dirty! More
by cramsden93
April 16, 2025
This is a complete reveal and rebuttal of my previous review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They have more than corrected my previous opinion! In ithis they have not only regained my trust as a customer they have elevated my expectation of service. In the words of my submarine brethren, Bravo Zulu. More
by Leroy
Employees Worked With
Service
April 11, 2025
Made the appointment time we wanted. Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any ques Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any questions I had. More
by nmzeis
Employees Worked With
Cameron, Myles
April 10, 2025
Prompt, professional and personable service. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. More
by john@tobin-pgh.com
Employees Worked With
Slekar, Mark Provided competent, thorough and friendly service.
April 08, 2025
No complaints. Appointment was made for my convenience. Every thing went well. I was in and out. Appointment was made for my convenience. Every thing went well. I was in and out. More
by patio1129
Employees Worked With
April 08, 2025
Another outstanding experience with the Kenny Ross Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to br Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to bring the car in the following business day. Can't ask for better than that. The work was done in <2 hours while I waited, and I was out of there. Outstanding customer service. More
by Tony Delitto
April 05, 2025
My experience was good as always. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. He informed me of a repair that needed to be made, informed me of the cost and the work was completed in a satisfactory amount of time. More
by CLMERKLIN
Employees Worked With
Mark Slekar, Service Advisor
