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Kenny Ross Ford South
Castle Shannon, PA
1,508 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,508 reviews
January 16, 2026
I had a problem geting a call back from Kayla, in the end ispoke with her and my questions were answerd. Then i called her the next day about extra service we talked about but didnt get a call back! Lucky f ispoke with her and my questions were answerd. Then i called her the next day about extra service we talked about but didnt get a call back! Lucky for me Paula called back and answerd my questions! She took care of me and handeld everything,Paula was GREAT i would like to thank her again!!! More
by wayneroth78
Verified Customer
January 13, 2026
Great experience, after purchasing had issues they went above and beyond to help. Even driving a rental to my house and picking up my vehicle to correct the problem. Honest business! above and beyond to help. Even driving a rental to my house and picking up my vehicle to correct the problem. Honest business! More
by STAMBAUGH92
January 13, 2026
Pleased with issue resolution. Paula stood behind their warranty and service. Tip of the cap to Tyler. Paula stood behind their warranty and service. Tip of the cap to Tyler. More
by Kinsella217
January 13, 2026
Everyone was very pleasant when setting up the appointment. The service was done very well and in a timely manner. Very pleased. appointment. The service was done very well and in a timely manner. Very pleased. More
by ROBERTADAMS11065
Employees Worked With
January 10, 2026
They treated me very well and kept me updated on everything. I would refer them to anyone everything. I would refer them to anyone More
by kcchiefs1958
Employees Worked With
January 09, 2026
I haven’t driven the truck enough yet to accurately judge the repairs. So far so good. But, the odd thing is, nobody ever answers the phone at the service department. Very hard to reach anyone. Once I did fi the repairs. So far so good. But, the odd thing is, nobody ever answers the phone at the service department. Very hard to reach anyone. Once I did finally get someone on the phone, all seemed to go smoothly More
by WYKERIN
Employees Worked With
January 08, 2026
Staff was friendly and everyone worked hard to get us what we wanted it was a good experience what we wanted it was a good experience More
by CRISCARTER63
January 07, 2026
Nick was very helpful and kept me informed The process was very easy and quick Very glad I went to Kenny Ross Ford South. was very easy and quick Very glad I went to Kenny Ross Ford South. More
by RJMILL39
January 07, 2026
The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be picked up. I highly recommend them! More
by DARBYJ99
Employees Worked With
