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Kenny Ross Ford South
Castle Shannon, PA
1,311 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,311 reviews
June 15, 2024
This service department always impresses! Had my wife's vehicle in for recall and standard maintenance. Great job KRFS team. Great attitudes from everyone working, and the staff made sure t Had my wife's vehicle in for recall and standard maintenance. Great job KRFS team. Great attitudes from everyone working, and the staff made sure that customers were waiting were attended to and felt welcome. Matthew and the guy that moves vehicles around (didn't catch his name unfortunately) were both allstars. More
by cjmallory011
Verified CustomerEmployees Worked With
Matthew
June 12, 2024
The dealer found me a very rare vehicle and were incredibly professional and seamless in the purchase. I will go back for my family's auto needs in the future! incredibly professional and seamless in the purchase. I will go back for my family's auto needs in the future! More
by mjsmith1231
June 12, 2024
Sales rep Jeremy was very good at explaining features and benefits of the truck. He knows his product and was able to answer all questions. Jeremy was personable and professional. Of all the vehicles I have benefits of the truck. He knows his product and was able to answer all questions. Jeremy was personable and professional. Of all the vehicles I have purchased over the last 5 decades, Jeremy was one of the better sales reps from pre-sale, to sales tactics, to post-sale and delivery. More
by THOM1427
Employees Worked With
June 12, 2024
Very professional and informative about the vehicle we were interested in buying for my daughter. were interested in buying for my daughter. More
by GOTCHAGASKILL0624
June 11, 2024
My service manager, Ms. Kayla Rockey, is by far the best service adviser that I have ever worked with. Over my career, I have had company vehicles from all of the major dome Kayla Rockey, is by far the best service adviser that I have ever worked with. Over my career, I have had company vehicles from all of the major domestic car manufactures, including GM, Dodge, Chrysler, and Ford. By far, Ms. Rockey has been the epitome of what a professional adviser should be for the client, keeping them up to speed on the process and anticipated timelines of the mechanics in the shop, making suggestions, answering questions, and most importantly, keeping the client advised throughout the process. I would certainly use her as a mentor / coach for new aspiring advisers. Kenny Ross Ford South is lucky to have her on staff. More
by JOSEPH.IRWIN
Employees Worked With
Ms. Kayla Rockey
June 10, 2024
Didn’t get the deal we probably should have / but our salesman, Alex and finance manager, Ray were GREAT! salesman, Alex and finance manager, Ray were GREAT! More
by sixcampers
June 09, 2024
Great service from all the guys including the managers John and Gary. It made buying a new car easy! John and Gary. It made buying a new car easy! More
by s_stillwagon
June 09, 2024
The staff did a great job. Very thorough and delivered as promised. My salesman was polite, knowledgeable and organized. I would highly recommend him. Very thorough and delivered as promised. My salesman was polite, knowledgeable and organized. I would highly recommend him. More
by arfalbo
Employees Worked With
