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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,308 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,308 reviews

April 20, 2024

I felt that everyone was genuinely interested in helping me and put forth the effort to provide excellent service. More

by jjplpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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Apr 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2024

ky was great to work with. The buying process was low pressure. very big selection More

by awe3
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2024

Alex was wonderful and helpful, and actually, everyone I spoke to was courteous. Great dealership! More

by mwgpgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 19, 2024

Over the years I’ve bought cars at Kenny Ross good sales good service good quality More

by JIMMCPEAK449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2024

We had an excellent experience! Kyron Jones was extremely friendly and knowledgeable. Also Jeremy Houser was very friendly and helpful and Ray Glunt is a very friendly and knowled More

by SWENERSTROM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Great service and explanation of work completed. Mark is great. Very nice waiting area. Available times work out with my schedule More

by luffy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar - 5 stars
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Apr 18, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 18, 2024

3rd or so time my 2019 Expedition was in for service. This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and t More

by BBPD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 18, 2024 -

Kenny Ross Ford South responded

"BBPD33" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 18, 2024

Friendly service people, left my vehicle did some chores, received a call of issues they found and corrected them , my truck was washed and ready in the early afternoon. Very please with the service. More

by DJCHODOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 18, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

Very efficient and thorough. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. More

by MUNMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
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Apr 18, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 17, 2024

ALEX TOOMEY EXCELLENT GARY BAC EXCELLENT BOB SCHILLING EXCELLENT TOOK TWO VISITS, BUT WE WORKED OUT DEAL More

by suttonln1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOB SCHILLING 5 STAR, Gary Bac
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Apr 17, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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