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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,354 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,354 reviews

March 17, 2024

We were treated with respect and with a friendly smile. Kyron was easy to talk with and always went out of his way to help us. The manager also was very fair to us. I like the car we bought, and thank e More

by alqronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

I didn’t buy my truck there but I will have my truck serviced there because of the service manager and the staff of service writer working there. More

by ENGLERTDAVE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Very helpful and prompt. We will return to Kenny Ross the next time we need service. More

by TAPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 15, 2024

The service was fast, the staff was friendly and the waiting area was clean and inviting. Good experience. More

by clubchaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 15, 2024

Excellent service. Professional and knowledgeable. I will use these car service again in the future. More

by ptq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service empliyrr
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Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2024

Everyone start to finish was very helpful and efficient. From the first email I sent to when I drove off the lot I was in good hands. More

by santino.f.graziani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 14, 2024

Fast, reliable service. staff was friendly, courteous and helpful. Facility was very clean and comfortable. More

by ma-mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tice, Craig Dennis
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Mar 14, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2024

The Kenny Ross Team are both friendly and professional! ! Great service!! My EcoSport has been running smoothly ever since!! More

by Mary Kay Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Department
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Mar 14, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 14, 2024

Always on top of all issues with our vehicles! Everyone is always very accommodating! Never a problem getting in with the service department! More

by BABY0515883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Bob
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Mar 14, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2024

Provides great service to their customers. I would most definately recommend. The staff was very helpful. More

by sujay257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan in service department and Ali, Craig Dennis
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Mar 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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