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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,318 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,318 reviews

February 27, 2024

Convenient save time people are friendly never had an issue with anything that I needed to have repaired parts counter people are very knowledgeable More

by LOUSTRASH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keagon
February 27, 2024

I was checked in as soon as I arrived They explained what my car needed in easy to understand terms My work was completed in a short period More

by SANDAES
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Recommend Dealer
Yes
Employees Worked With
Paula Mooney
Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 25, 2024

Courteous from first person contact on phone, to service staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. More

by ADELAIDE.EPERTHENER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sorry - didn’t jot down names!
Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 24, 2024

Sales rep was awesome, very helpful and was very professional. Took his time with us and made sure we understood all aspects of the sale process. More

by lllocante
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2024

Took me right in Greeted in a timely manner with professionalism asked me if I had a appointment was there less than an hour which is great!!!! More

by GRIFFIN191
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Recommend Dealer
Yes
Employees Worked With
Liam Storey awesome!!!
Feb 27, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Gary was very helpful. He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with More

by gregnehr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
Feb 23, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 23, 2024

Matt was my contact during my service call. He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels More

by HK.SNYDER50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
Feb 27, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

The dealership communicated well and was able to quickly diagnose the problem and have my vehicle ready to drive. More

by JOSEPH.REICHARD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Customer Service fit me in for emergency service with no appointment . I really appreciate it. More

by RAYMOND.ZUMBO
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Recommend Dealer
Yes
Employees Worked With
Deagen
Feb 22, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

The service department has been wonderful to deal with and very professional. Mark is great. More

by k.ranft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferrieri
Feb 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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