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Kenny Ross Ford South
Castle Shannon, PA
1,317 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,317 reviews
February 01, 2024
Very smooth and easy process. Was treated with respect by everyone involved. Thanks John, Gary and Hannah. Was treated with respect by everyone involved. Thanks John, Gary and Hannah. More
by vporter55
Verified Customer
January 29, 2024
We were pleased with the help and courtesy of everyone involved in the sale and transfer of our new vehicle. involved in the sale and transfer of our new vehicle. More
by tgwjdw
January 26, 2024
Fantastic experience as always! Everyone was so helpful and can’t believe everything happened so fast! Everyone was so helpful and can’t believe everything happened so fast! More
by ruccio24
January 25, 2024
Very friendly and professional associates! Drew, John and Robert in particular were amazing! They listened to my needs and got me the best deal possible! Thanks Kenny Ross! Drew, John and Robert in particular were amazing! They listened to my needs and got me the best deal possible! Thanks Kenny Ross! More
by Mary Kay Hess
January 21, 2024
it was a hassle free experience and the team quickly got me in and out. me in and out. More
by dbeshero
January 18, 2024
Jeremy went above and beyond to explain to me how the vehicle worked and really took his time to ensure that I understood. Jeremy was very polite and thoughtful his his interactions. vehicle worked and really took his time to ensure that I understood. Jeremy was very polite and thoughtful his his interactions. More
by kplumer20
Employees Worked With
January 17, 2024
Everyone I dealt with was very professional and knowledgeable. It was great dealing your dealership. knowledgeable. It was great dealing your dealership. More
by lpettinato
January 17, 2024
Jeremy Houser and everyone involved at the dealership was extremely helpful and friendly. They were able to make the process enjoyable extremely helpful and friendly. They were able to make the process enjoyable More
by FERA6037
January 16, 2024
Overall okay experience. Positive fast polite service initially. Easy to get test drive. Easy initial price negotiation. Downside fraudulent add on prices that were not inclu Positive fast polite service initially. Easy to get test drive. Easy initial price negotiation. Downside fraudulent add on prices that were not included in initial price like LoJack, Ford xxxx (Ford Pass) software xxxx I did not want and was forced to purchase and price sprung on me. Arrived before 5 made a decision about 5:10 along with price. Then waited to nearly 8pm to leave because everything else took forever and was 3rd in line to get through financing. Other sections that was not clear was the accessories that were added on and that no time frame or information provided if they were purchased or written when would be installed. More
by retrotechmaster666
