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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,168 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,168 reviews

July 29, 2014

new truck sale Tom wood was a great help in acquiring the perfect truck, his attention towards finding the truck with the options I wanted was impressive! I would re More

by joe perhach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom wood
Aug 10, 2014 -

Kenny Ross Ford South responded

Hello Joe and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tom was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thanks for your recommendation. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Jimmy Ross | Chairman | jross@kennyross.com

July 29, 2014

Our new family truck Mark Nelson made buying our new truck stress free. He was very funny and very personable. When it came to the sale of the car he was patient and help More

by Ryan Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
Aug 10, 2014 -

Kenny Ross Ford South responded

Your marvelous review means a lot to us, Ryan. We appreciate your feedback and are happy to hear that Mark was able to meet your needs. At Kenny Ross Automotive, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Jimmy Ross | Chairman | jross@kennyross.com

July 28, 2014

Great!! He is the Bomb.com He was absolutely remarkable, we saw a car that we wanted and he did everything in his power to get us the car we fell in love with More

by Ms.Cammy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2014 -

Kenny Ross Ford South responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Take care! Jimmy Ross | Chairman | jross@kennyross.com

July 23, 2014

will be back! I had a very nice experience all around at Kenny Ross Ford. I usually hate buying a car but could be happier with the service from John. Everyone I kn More

by patstaniszewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Aug 10, 2014 -

Kenny Ross Ford South responded

Kenny Ross Automotive thanks you for taking the time to submit this amazing feedback. We are so pleased that John and Kenny were able to provide you with such exceptional service. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. Take care! Jimmy Ross | Chairman | jross@kennyross.com

July 21, 2014

Solid experience I have purchased a few cars from Ford dealers now, and I came away impressed with the service from John at Kenny Ross. From my initial inquiry, John's More

by d_n_g_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Jul 22, 2014 -

Kenny Ross Ford South responded

Daniel, thanks so much for taking the time to write this review! John is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions about your new Ford Focus, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Jimmy Ross | Chairman | jross@kennyross.com

July 19, 2014

Outstanding It took a little bit of a wait for the finance manager. Other than that the service was OUTSTANDING! Got a great price on a used 2014 Fiesta ST! Met C More

by ianmcall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna, John Sobocinski
Jul 21, 2014 -

Kenny Ross Ford South responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience. I do apologize for the little bit of a wait that you had to endure while taking care of the paperwork. If you have any further needs, do not hesitate to come back in for a visit. Have fun driving your 2014 Ford Fiesta ST! Jimmy Ross | Chairman | jross@kennyross.com

July 18, 2014

Great experience with Steve My fiancé and I had gone to multiple dealership looking for a f-150. Not only did Kenny Ross have best looking used inventory, they had Steve. Steve G More

by Jamcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Steve was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your Ford F-150! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Thanks for the recommendations! Jimmy Ross | Chairman | jross@kennyross.com

July 17, 2014

2015 Explorer Purchase Extremely easy, fast, honest and straightforward process. Hunter took the time to keep in contact at all hours, was very knowledgeable of all processe More

by dsaus21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! Hunter truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Thanks for the recommendations, and enjoy driving your new 2015 Ford Explorer! Jimmy Ross | Chairman | jross@kennyross.com

July 17, 2014

MArk Nelson Review It was great to deal with Mark. He was the right kind of person to help us with what we wanted in a used Escape. Good Deal! More

by djb0500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
Jul 18, 2014 -

Kenny Ross Ford South responded

Congratulations on your Ford Escape! It is nice to know that Mark was very helpful in your recent purchase. Please call or visit us should you need further assistance concerning your vehicle. Jimmy Ross | Chairman | jross@kennyross.com

July 09, 2014

Fantastic People at Kenny Ross Ford South My car broke down as I was driving to put a bid on a house. As you may know, the car buying process can be very lengthy but I only had 2 hours to spa More

by boeggemanj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McDonald, Mark Nelson
Jul 10, 2014 -

Kenny Ross Ford South responded

Thank you for submitting this awesome review. I am so grateful that your car shopping experience at Kenny Ross Automotive with Mark and Tom went so well. We are dedicated to making sure our team does everything they can to make you feel welcome and supported during your visit and they exemplify our commitment to customer service. Enjoy your new Ford Fusion! We look forward to working with you again. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

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