Kenny Ross Ford South

Brian was a fantastic salesperson. He was knowledgeable, friendly, patient, polite and low-pressure from start to finish. Everyone else that we encountered at this dealership was great as well. I would re friendly, patient, polite and low-pressure from start to finish. Everyone else that we encountered at this dealership was great as well. I would recommend them to anyone. More

I give Monica 3 out 0f 5 points simply because we did buy a car from her, instead of walking out. She is brusque and we felt rushed at all times, and she gave the impression that we should be very apologetic a car from her, instead of walking out. She is brusque and we felt rushed at all times, and she gave the impression that we should be very apologetic about wanting to see more than one car before making a decision to spend thousands of dollars on such a large investment. I got tired of hearing how late she was getting after a point, and she was confused about what we wanted on more than one occasion. To her credit, she offers service with a smile, even when she's complaining about it. Everyone else at Kenny Ross that we interacted with were efficient. The lady dealing with finance was very helpful, and we would definitely recommend Kenny Ross to friends. More

I stopped by the service department to ask a general question regarding my vehicle. Scott was very knowledgable and helpful in assisting me. My overall experience was pleasant question regarding my vehicle. Scott was very knowledgable and helpful in assisting me. My overall experience was pleasant More

George was very patient and answered all questions that my wife and I had. informative about vehicle. Took care of all car delivery items. my wife and I had. informative about vehicle. Took care of all car delivery items. More

George was fantastic. He spoke to me and not my mom which was nice since i was the one buying the car. George did his best to find me the car i wanted and the color i wanted, and he found it. I love which was nice since i was the one buying the car. George did his best to find me the car i wanted and the color i wanted, and he found it. I love my car and he gave me a deal i couldnt pass up. George was very friendly and very honest. I would recommend him to anyone buying a car. More

The only reason I rated "work" poor was that the service department [with my finishing package] applied sealant over upholstery spots that were on my new car. I have no idea who did this. I kn the service department [with my finishing package] applied sealant over upholstery spots that were on my new car. I have no idea who did this. I know my sales people will take care of this. The two individuals I worked with, starting with Rocky and then Chris, were great individuals who worked with me to help me with my choice and options in a Ford. There is a manager at this dealership, however, whose name is Dave, that was not involved in my negotiations until the last day and he almost lost me as a customer for Rocky and Chris. In order to convince me to take their price, he literally tried to rescind the representations of Rocky and Chris and told me those things should not have been "included." This was not appreciated at all. I feel Rocky and Chris helped me make an informed choice, and I do like my vehicle much more than I anticipated I would. More

There were 3 major problems (oil leak/power steering/transmission - we could not get a straight answer,keys didn't work, sensors needed replaced) with the car within the first 2 days of owning steering/transmission - we could not get a straight answer,keys didn't work, sensors needed replaced) with the car within the first 2 days of owning it. It has been a week and we still do not have the car. We have been without transportation due to this and while there was a request for a loaner car, the topic was skirted and ignored. Sales staff where not very knowledgeable about vehicle and options(he said: it had a 6 speed automatic transmission - it's a 4 speed,that there was a key pad on driver side 4 keyless entry- there was not,he gave us two extra keys stating that they where valet keys - they did not belong to the car we purchased). Multiple sales floor employees "guaranteed" customer calls and did not follow through. After signing the papers for the financing, we had a lot of placating conversations and after 3 days of no contact, personally went to the dealership. There was never any follow-through with a single sales person, even after our personal interaction and more empty guarantees with the sales manager. The service garage was friendly and helpful. We do not have much faith in our purchased vehicle or what may come with it. More

From the start of my search for the perfect vehicle, the experience that I had with Kenny Ross has been very positive.First I was surprised how quickly George reacted to my inquiry of interest of the Volvo experience that I had with Kenny Ross has been very positive.First I was surprised how quickly George reacted to my inquiry of interest of the Volvo through my internet search..and contacted me shortly after my search online - HE was the only dealer rep who did contact me. From that point on, he was very responsive, positive and helpful in helping me find, test drive, and introduced me to the sales man that helped with the friendly sale of the car. Even after the papers were signed..and keys were handed over to me, he was happy to "celebrate" with congratulating me on my new car - which I was ecstatic about! Thank you so much George! For ALL your help and positive friendly service ! Silvia Palmieri More

Everything was great they worked out a deal for me and I love the truck. I would recommend the dealership to many of my friends. The salesmen was not pushy at all. We are considering buying another cae ther love the truck. I would recommend the dealership to many of my friends. The salesmen was not pushy at all. We are considering buying another cae there in about a year for our daughter for graduation. More

I am a dyed-in-the-wool Chevy man. My daughter was graduating from Gettysburg College and we needed another car in the family. Two Malibus were going to be shifted down to my wife and daughter and I graduating from Gettysburg College and we needed another car in the family. Two Malibus were going to be shifted down to my wife and daughter and I was to get the new auto which we wanted to get excellant gas mileage. I compared Aveo and Fiesta and found that the Fiesta offered much more at a lower price. My wife and I drove to the dealership in the rain one evening. Before we could get out of the car, Rocky Bodzer was greeting us and holding the dealership door open. After describing what we were looking for Rocky and George told us what was available at the dealership. The sedan and color we wanted were not in stock, but Rocky gave us descriptions of what was on order from the factory and two matched our requirements. We decieded to wait for a while and see if these orders came in. After several days as we were preparing for a trip to our daughters graduation out of town , I contacted George to see the status of the ordered cars, who suggesated we come in and look at what he had in stock as the ordered autos had not come in yet. As an incentive he offered to sell us one in stock that had most of our requirements at dealer invoice. My wife and I went to look. Both George and Rocky were friendly and answered all our questions. We took a test drive, were impressed with the Fiesta, and decieded to purchase the auto. George told us that he could wash, clean and detail it so we could take it with us. This was to be done while we did the paper work. It was a Friday afternoon and we yet had to drive to Gettysburg. We agreed and began the paper work. Both George and Rocky answered all our questions, provided us with drinks, and were extremely helpful in all aspects of the purchase. Rocky even wrote down service hours for us. We were able to finish/sign all the paper work and leave with the car before 6 PM. George has contacted me 6 days after the purchase and answered some questions I had concerning the satellite radio. He confirmed with me the appointment I had made to get the rustproofing, undercoating, interior, and mudflaps taken care of. I was impressed with the concern, knowledge, attentiveness to detail, timelyness of service, and professionalism shown to my wife and I during and after our automobile purcase by both George and Rocky. If this kind of service continues thoughout the lifetime of this Fiesta I may have to change from being a Chevy Man to being a Ford Guy. More