Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
398 Reviews
Call Service Center (412) 881-0001

398 Reviews of Kenny Ross Ford South - Service Center

Sort by
May 02, 2025

Great service and great communication with this team. Being new to the area, I didn't buy my truck here, but will the next for sure will be a with the Kenny Ross Ford South vehicle! More

by tmallory1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
Report | Print
April 26, 2025

Quick service and good customer support. I'll be bringing my car for service routinely. More

by thetrevor2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 24, 2025

Service was fast. I didn't have to wait long or car to be ready. Thanks More

by JOE.MASCETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAMRYN DYLAN
Report | Print
April 22, 2025

Service was timely and explained in advance. No unexpected charges. Staff was courteous and professional. More

by janice.macfarlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Paula
Report | Print
April 19, 2025

I discovered another problem after I picked up vehicle and dealer did not hesitate to make it right! More

by VIPERJRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leach
Report | Print
April 16, 2025

This is a complete reveal and rebuttal of my previous review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
April 11, 2025

Made the appointment time we wanted. Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any ques More

by nmzeis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Myles
Report | Print
Apr 11, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2025

Prompt, professional and personable service. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. More

by john@tobin-pgh.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slekar, Mark Provided competent, thorough and friendly service.
Report | Print
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2025

No complaints. Appointment was made for my convenience. Every thing went well. I was in and out. More

by patio1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 08, 2025

The service department is fast and efficient. The service people are well knowledged and friendly. More

by SAWCHAK4344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
2
...
40