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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
184 Reviews
Call Service Center (412) 881-0001

184 Reviews of Kenny Ross Ford South - Service Center

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April 27, 2024

My job was completed as promised in a reasonable amount of time. Good service team More

by omarybeth23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 27, 2024

I didn’t end up needing work done this time, but Paula Mooney is always very helpful. More

by DZOOK3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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Apr 30, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 27, 2024

I was very pleased with the pickup and delivery service was able to go.to work and get my car serviced hassle free More

by mrbiggs9130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with anyone on your list
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Apr 30, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 27, 2024

Quick and easy! Ready when promised- appreciated that! Washed the car after servicing! Couldn't be more pleased! More

by chuck.yeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan- Paula in service
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Apr 30, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 27, 2024

I always have amazing service with Matt. He is knowledgeable and kind. I trust him with my life. More

by laurenlafrankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt LaFrankie
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Apr 30, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 26, 2024

My recent service at the Ford dealership was resolved in a quick timely professional manner More

by EVANT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 26, 2024

I scheduled a repair for a window that was not working. I also scheduled a rental from Enterprise. I dropped the car off just before 7:30AM and went to the waiting area to wait for my rental. My car was do More

by BLANE1011
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 26, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 25, 2024

Easy to drop off vehicle inside, courteous and professional service advisor, quick maintenance time were all experienced during my appointment on Wednesday. More

by mrosie1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 26, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 25, 2024

Dealership is always a pleasure to work with. Whether it is sales, service. Professional and great attention to detail. More

by andyschenkemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 25, 2024

THE Service I received during my INPECTION by all involved was Excellent. Findings during the inspection were needed to be repaired for my vehicle were called in an arranged. I took my vehicle in f More

by AL_JANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Donas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
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