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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.9
204 Reviews

204 Reviews of Kenny Ross Ford South - Service Center

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October 11, 2023

Paula Mooney and the Service Dept are great; service work was done in a minimal amount of time and was done right the first time. More

by BFICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney and the Service Dept
Oct 12, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2023

Polite, understood the situation, followed up when completed, explained what needed to be done to fix More

by jwasin84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 09, 2023

The employees were informative and polite. They were able to answer any questions I had. More

by gluntglide
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 08, 2023

Always professional and friendly. I didn’t buy my car here but switched to Kenny Ross because of their service. More

by KENNEDY-LINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 09, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 08, 2023

Respectfully courteous eager to help that is why I have been dealing with this service department for 11 years plus More

by ENGLERTDAVE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Moony Kayla Rocky
Oct 09, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 06, 2023

Great service from both Mark the rep and the gentleman who checked me out when I picked up my truck. He provided the price and date on the phone of when I could expect my vehicle to be done with getting n More

by NWORTMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Seklar
Oct 09, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 05, 2023

Very accommodating on my need for a fast appointment,serviced fast and correctly.reasonable cost and kept me updated on status. More

by blackcatII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
Oct 05, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 29, 2023

The people were very helpful and knowledgeable. They service was fantastic. My wait was short and comfortable. More

by deking428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
Oct 02, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2023

All Employees are friendly and very helpful. Got my car in quick and work was done quickly. Also love that they was the cars when done. More

by lindabski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 26, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 22, 2023

They have an excellent service department. The service department manager is great and very customer focused. More

by BFICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney is exceptional
Sep 26, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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