Kenny Ross Ford South - Service Center

The staff members I dealt with were helpful and polite, as usual. And having a ride service provided was great! as usual. And having a ride service provided was great! More

Clean and professional service. The service advisor was friendly and will to help to solve any problems. The service advisor was friendly and will to help to solve any problems. More

I have stated before the service department is amazing. This time they got me in with one day notice, and I needed my car back by 230 for work the day. They made it happen. My advisor Kayla communic This time they got me in with one day notice, and I needed my car back by 230 for work the day. They made it happen. My advisor Kayla communicated the entire time and made it all happen. Even arranged an Uber to pick me up and had my car right up front waiting for me. Fair price as well. More

I had some transmission issues that I had to have addressed at Kenny Ross with Keagan as my service Rep. I had to communicate with Keagan many times to arrange the complex diagnosis, warranty and ren addressed at Kenny Ross with Keagan as my service Rep. I had to communicate with Keagan many times to arrange the complex diagnosis, warranty and rental car logistics. Keagan was very responsive and professional with all of my (many) questions and concerns regarding the service of my vehicle and warranty. I especially liked the ability to text him back and forth as I am not always able to be on the phone and it makes our conversations easier to remember. It makes the dealer service much easier when you have the ability to easily communicate with the dealer, especially if you have a responsive person like Keagan on the other end. More

Everything was great. The process was simple and my service provider Gavin was very helpful. The process was simple and my service provider Gavin was very helpful. More

I was very pleased to be able to have my state inspection completed in under an hour. completed in under an hour. More

Initially, my visit didn't start off as planned. My car was misdiagnosed with having a bad water pump. I choose to replace it myself and after the repair my car was still making a horrific noise fro My car was misdiagnosed with having a bad water pump. I choose to replace it myself and after the repair my car was still making a horrific noise from the engine compartment. I choose to have it towed back to the dealership to be looked at again. It was diagnosed as having a bad flywheel. This is unfortunate because the engine on this car was replaced about 3 years ago and I put about 40,000 miles on it since then. Fortunately, the service manager was helpful in taking care of the problem and discounting the service for all of the inconvenience that was experienced. Plus included a rental vehicle. I received the car last Friday and all is well so far. More

Kayla really treated me well with my turn signal bulb issue. You guys have always treated me great. issue. You guys have always treated me great. More

I recently had my truck in for basic services and was very happy to say how respectful the service team was. very happy to say how respectful the service team was. More