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Kenny Ross Ford South - Service Center
Castle Shannon, PA
398 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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398 Reviews of Kenny Ross Ford South - Service Center
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April 08, 2025
Another outstanding experience with the Kenny Ross Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to br Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to bring the car in the following business day. Can't ask for better than that. The work was done in <2 hours while I waited, and I was out of there. Outstanding customer service. More
by Tony Delitto
Verified Customer
April 05, 2025
My experience was good as always. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. He informed me of a repair that needed to be made, informed me of the cost and the work was completed in a satisfactory amount of time. More
by CLMERKLIN
Employees Worked With
Mark Slekar, Service Advisor
March 31, 2025
Kaeley, Paula, and the service department were great! I have a busy schedule as a business owner and they offered to come get the vehicle from us for a minor recall. Thank you! I have a busy schedule as a business owner and they offered to come get the vehicle from us for a minor recall. Thank you! More
by Jesse66
Employees Worked With
March 28, 2025
I got a screw in my tire and needed it repaired. I went to the dealership without an appointment and they got me right in. The repair was done in a reasonable time and at a fair price. I went to the dealership without an appointment and they got me right in. The repair was done in a reasonable time and at a fair price. More
by capt-tom
Employees Worked With
Keegan and Paula
March 26, 2025
Wonderful communication from mark on all phases of my repairs,Kenny Ross service makes me feel like a valued customer and goes above and beyond. repairs,Kenny Ross service makes me feel like a valued customer and goes above and beyond. More
by blackcatII
Employees Worked With
Other Employees :
Mark Slekar and Paula Mooney service advisors
March 26, 2025
The service agent (Mark) was prompt, courteous and thorough, and he provided timely updates concerning the status of my car throughout the three hours my car was in the service department. He also pr thorough, and he provided timely updates concerning the status of my car throughout the three hours my car was in the service department. He also provided me with a cubicle so I could work in a comfortable space during my time at the dealership. More
by john@tobin-pgh.com
Employees Worked With
March 19, 2025
Great service, friendly staff, quality work, convenient location, plenty of options to get the work done, with good suggestions for how to keep the car in good shape for the future location, plenty of options to get the work done, with good suggestions for how to keep the car in good shape for the future More
by missuslkm
Employees Worked With
Kayla
