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Kenny Ross Ford
Adamsburg, PA
770 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 770 reviews
August 02, 2018
Cheated badly after buying a new 2018 Mazda and coming back! Traded my really nice 2006 Ford Mustang GT (my sweet ride for 4 years) to them this past week and was told by the sales manager that the car had 3 cod Traded my really nice 2006 Ford Mustang GT (my sweet ride for 4 years) to them this past week and was told by the sales manager that the car had 3 codes coming up and would be basically unable to sell it. He offered me $4,000 for trade on a car that was valued by KBB for $7,600 to $10,101. I was distraught. I told him I was expecting somewhere around $8,000 for the car and I couldn't take so low. He re-offered $5-5,500. I told him $6,000 was the best I could do. He came back a third time and said that "because we were return customers, he would slide it in for us - EVEN THOUGH it was un-sellable with all of the problems the codes showed, and a horn that didn't work". I thought he was saving me. This afternoon, my wife was checking to see if the Mustang was listed - even though the manager said it would be sent to an auction - and saw it listed for $12,100! So, the car that was in bad shape, with a horn issue, and codes, is now listed for DOUBLE what they gave me. The answer I got was that they always put it on for 120% value (meaning it is worth $10,000) whether it is through the garage or not. Even so, they are either selling a car with problems for $6,000 over what they gave me to some unsuspecting person, or there is little wrong and they are going to make over $4,000 on the deal. I was lied to and cheated. I will never be back. More
by galaxie500kev
Employees Worked With
Michelle, Sales Manager (forget name)
June 23, 2018
Good experience from start to finish Sales process went quite well; cannot comment on service until I use it . Dealership had more of a selection of the category of truck I was looking fo Sales process went quite well; cannot comment on service until I use it . Dealership had more of a selection of the category of truck I was looking for More
by KennyKF150
Employees Worked With
Donny Alexander, sales manager, and business manager
June 22, 2018
lied to from the start. From day one we told our WELL INFORMED sales person we wanted a truck to haul our 23 foot camper. We told our sales person and the sales manager that From day one we told our WELL INFORMED sales person we wanted a truck to haul our 23 foot camper. We told our sales person and the sales manager that we just wanted to purchase a truck with the power and capability to tow a 23 foot camper. We purchased the 2018 Ford F-150 with the promise that the trailer brake controller would be in, in 2 weeks. That was the first lie. we called and were told that it was back ordered. Then, 2nd lie. I find out that Ford engineers screwed up and did not put in a fuse or the jump from the battery to the fuse main. Now they say oh I have to wait until the end of the 3rd quarter to get this part fix. No one will be able to convince me that the dealers and sales people did not know about this before I bought my truck. I want Kenny Ross to make this right. I want them to buy this truck back. I think they need to contact me because I want to file a claim on their insurance for errors and omissions. I want them to OWN UP TO IT. Kenny Ross doesn't give a rats xxx about their customers so buyers beware. Especially if you are looking for a F 150 to tow a camper. There is no guarantee that the engineers will actually figure it out. More
by Pjm0613
Employees Worked With
Not going to name names. They know who they are.
February 16, 2018
Best Car Dealership I have bought a lot of cars in my life , never from the same car dealership because it was a nightmare. . Kenny Ross Ford was the best car buying expe I have bought a lot of cars in my life , never from the same car dealership because it was a nightmare. . Kenny Ross Ford was the best car buying experience of my life . From the first time I walked in the building,I was treated with respect..Thank You Ben , Jim and Kenny Ross!! More
by Johnlehew15015
Employees Worked With
Ben Scott and Jim
January 04, 2018
Thumbs up , everybody at there was very nice to meet and work with. No pressure, fair pricing , any concerns they will handle. Good experience when looking for , everybody at there was very nice to meet and work with. No pressure, fair pricing , any concerns they will handle. Good experience when looking for a car More
by Jaymie Odorcich
Employees Worked With
Smoody the man
December 31, 2017
Jim Acton and team are the best!! This is not just another cold dealership to contend with. Jim was great with a woman who had many stories and questions to ask. Never pressure, Neve This is not just another cold dealership to contend with. Jim was great with a woman who had many stories and questions to ask. Never pressure, Never cold, but was like a friend you woulld talk to and get all the info you really needed about a new car. I have so much respect for Jim and the other team members. As a woman purchasing a new vehicle, sometimes men think we dont know very much about what we want in a car; but they were so patient and respectable and had enough info for me to make me very very happy. Thank you Jim and everyone there for all your help. I am very excited to drive my new Ford. Knowing I can call and come in for help is so needed for a woman to know. Jim the only thing you need to do is step up your golf score. More
by susan from Brooklyn
Employees Worked With
Jim Acton and staff
December 29, 2017
Enjoyable, fun and rewarding car buying experience I am a 25 year old 1st time dealership buyer ...(former craigslist car buying pro) (not a fake reviewer) After spending several days visiting differen I am a 25 year old 1st time dealership buyer ...(former craigslist car buying pro) (not a fake reviewer) After spending several days visiting different car dealerships in the area and dealing with cranky ,egotistical, know it all pretty boy lazy salesman I am THRILLED that I stopped into kenny ross ford Tuesday morning. (Tuesday Dec 26th) I walked in the door and was greeted by Doug Poko. His first question was "what can I help you with today". I told him that I was interested in the used 2011 honda pilot. He just got back that morning from a long vacation so he wasn't yet aware that it was on the lot. He went and got the keys and we went to check it out. It was an as is no warranty vehicle. I can truly appreciate that he was looking over the same types of things I was (paint, wear and tear, etc.) He wanted me to be aware of any small defects of the vehicle (which there were hardly none surprisingly after 110k miles). He then allowed me to take a nice test drive and was concerned that this was still a good used car (which in fact it was) That genuine integrity alone sold me on the car. Not being pushy or talking about a sale...he was to busy focusing on feeling how it rides, engine, transmission etc. He didnt know it yet but i was $old on it. As we went back and forth joking while talking $$ he made it fun (felt like he was working for me not against me for a fair price. I'll admit I was a stubborn Mule but he made it FUN. Yes I said fun. I bought the vehicle with confidence. Previously to walking into kenny ross I planned on walking after talking and maybe coming back. But he kept my attention. I planned on visiting 2 more dealerships but doug had me sold. Thank you Mr. Poko. Financing was quick and easy and very straight forward. I will be a personal lifetime customer and plan on buying all of my business vehicles through Poko at kenny ross. When he retires I am pulling him off of the golf course to sell me my vehicles lol. Last note for the chairmen at kenny ross...please take good care of whoever is doing your detail work they're the best around...compared to smail, toyota gbg, star, cochran, and many others I visited. More
by David E Nowicki
Employees Worked With
Doug Poko
November 13, 2017
Great Car Buying Experience !!! I went to Kenny Ross Ford recently to check out a Mustang convertible. The car was in excellent shape & the staff was very friendly & helpful . I boug I went to Kenny Ross Ford recently to check out a Mustang convertible. The car was in excellent shape & the staff was very friendly & helpful . I bought the car about 2 weeks ago & it is an absolute pleasure to drive . I would not hesitate to buy another car here or strongly recommend them to others ! Great Car , great people & a great dealership ! More
by Soulfly 7
Employees Worked With
Jim Acton
October 28, 2017
Nervous to Ecstatic! My wife and I were in the market for a used vehicle. We were searching the web for local dealers and after talking to family members were steered to K My wife and I were in the market for a used vehicle. We were searching the web for local dealers and after talking to family members were steered to Kenny Ross Ford. We were nervous as we had not purchased a vehicle in close to 10 yrs. Our experience there was excellent. Our salesman and the finance dept took the time to make sure we understood our purchase and this was done on a Saturday which allowed me to not have to take time off of work. So far we have totally enjoyed our vehicle and hope to enjoy this car for a few years to come. I will also go back there when we are looking for a new vehicle. More
by BobJr.
Employees Worked With
Jim Acton, Ben Scott
August 24, 2017
Everyone was great to me They where great stayed open late so we could test drive different cars on a Friday night no pressure to buy will come back again They where great stayed open late so we could test drive different cars on a Friday night no pressure to buy will come back again More
by jeffrey burton
Employees Worked With
Mike Kiger
