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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
284 Reviews

284 Reviews of Kenny Ross Ford - Service Center

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October 14, 2023

Great service. Nice service department employees. Service department kept in touch with me the whole time (a week). More

by poetria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2023

The service department had a rough time with the problem. Don’t know how else to explain it More

by CAGINARDIJR
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick in sevice
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2023

Dick Hanzel always provides outstanding service for us. He is always a pleasure to work with. More

by jd3kh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 13, 2023

The service manager and the mechanic took care of my inspection and emissions test with no problems. I was able to make the repairs that were necessary to pass the state inspection, so all I had to do More

by TEXTOPEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, (mechanic) Mark? (Service dept.)
Oct 13, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 12, 2023

Very pleased with car pickup from my home. The price was high but I guess all these computer car components require a high skill level and very expensive computers to repair. More

by DNNSMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 12, 2023

Service was completed as requested . Mr. Hanzel kept me informed as the work progressed. Would recommend this Dealership for service More

by JOHNRDUBOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hanzel
Oct 12, 2023 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 12, 2023

Really quick and very personable. I have been there in the past and will continue to use their services. More

by mommasands360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2023

Crue was great! Help me out with the insurane company and kept me informed with everything going on More

by oravecj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 12, 2023

They picked up my Expedition at my home, made the recall repair and returned it the same day! Very please! More

by JIMKRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

Kenny Ross is the only Ford Dealer we use for buying and service of our Fords. We own a Ford Explorer and a Ford Edge, both were purchased here. We have 137,000+ miles on the Explorer. The service departm More

by SYLVESTER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Hansel, Big Al, Little Al, Barry Smith, Kayla, Richard Crumlish, Jenna Honse
Oct 12, 2023 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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