Kenny Ross Ford - Service Center

Had a coolant flush done on my F250 after 50K miles. Brought truck home after a slight bit of running around and let truck sit. Went to go to work and all the lights on dash lit up. Being the flush was Brought truck home after a slight bit of running around and let truck sit. Went to go to work and all the lights on dash lit up. Being the flush was only thing I had done that what I checked. Well, the reservoir was completely empty. Luckily had some antifreeze and filled it. Was late for work so not real happy this time! Called them and was told it might have been an air pocket. From my understanding the machine that they are to be using is to prevent that! Hmm? More

Jeff was Accommodating, reassuring, and patient. Always willing to make a way..Never any stress Always willing to make a way..Never any stress More

Service was fantastic and fast waited less then an hour for inspection ,emissions and oil change. The staff was very friendly and helpful. Thanks Kenny Ross for a wonderful service! for inspection ,emissions and oil change. The staff was very friendly and helpful. Thanks Kenny Ross for a wonderful service! More

Technician, Greg, was excellent. Found my problem and corrected it. Not only did he find and correct my problem, he was extremely polite. Hard to find prolite peole in todays market. Found my problem and corrected it. Not only did he find and correct my problem, he was extremely polite. Hard to find prolite peole in todays market. More

The team has been chasing these electrical issue and trying to remedy the problem. The service manager is very involved his help is appreciated. trying to remedy the problem. The service manager is very involved his help is appreciated. More

Scott Dooley needs attitude adjustment - he should observe either Dick or Mark as role models for customer supportñ observe either Dick or Mark as role models for customer supportñ More

Entered Quick Lane with no appointment, was attended to in 10-15 minutes….Had my truck’s oil changed, and tires rotated…total visit only took about 45 min. in 10-15 minutes….Had my truck’s oil changed, and tires rotated…total visit only took about 45 min. More

always get taking care of fast and everything is done right, never get unnecessary work forced on you right, never get unnecessary work forced on you More

Great to deal with. My first finance car and everyone involved was so kind and helpful of my needs. My first finance car and everyone involved was so kind and helpful of my needs. More